Job Duties:

• Provide leadership in the planning, design, development, and execution of improvements with focus on simplification and optimization of processes.
• Provide architectural expertise, direction and assistance to Systems Analysts, Engineers, Architects, and other stakeholders.
• Meet with clients, peers, and decisions makers to define business requirements, systems, and storage goals; identify and resolve business systems issues.
• Present hardware/software solutions to IT management.
• Meet with vendors to assess solutions relevant to business and IT goals and objectives.
• Recommend wants/needs for the annual budgeting process.
• Conduct research on emerging infrastructure technologies and recommend those that will increase cost effectiveness, systems flexibility, and security.
• Work closely with other IT teams ensuring we are exceeding all their service delivery requirements.
• Work across any silos and over communicate to ensure the organization becomes OneSHW.
• Design and lead projects to expand or refresh client technical capabilities.
• Conduct research on hardware and software products to contribute to developing roadmaps for solutions recommendations.
• Participate in the deployment of new systems, releases, versions, and maintenance modifications to systems software.
• Coordinate solutions implementations with clients and staff, including contracted services.

• Deploy service solutions that simplify processes, optimize service delivery and/or solve problems.
• Provide leadership to team members who design and lead projects to implement solutions that address multiple platform processing requirements.
• Design and lead projects to implement solutions that address multiple platform processing requirements.
• Ensure IT adherence to availability, reliability, governance, and business needs.
• Ensure team members have what they need to monitor control systems, collect performance data and metrics, and prepare summary reports.
• Enable team members to install and configure applicable software and hardware products, ensuring compatibility between target product and SW software/hardware.
• Contribute to the development of service level goals and objectives.
• Provide leadership to team members who implement/update/change policies, procedures, and technologies to ensure the provision, availability, reliability and security of infrastructure products and services.
• Ensure the culture of the teams is one that will make automating processes to optimize for desired results top of mind and a regular occurrence.
• Ensure that team members measure and report on services rendered, solutions delivered, and problems resolved (tracking and reporting activities, accomplishments, and recommendations).
• Ensure that the team provides disaster recovery capability and support for critical systems and support environments.
• Provide feedback and guidance to those providing managed services to the team as part of a follow-the-sun support model established with our managed services provider.
• Set employee objectives, monitor, and evaluate performance and provide feedback and mentoring.
• Provide guidance, coaching and mentoring to staff members in the creation of development plans, including training, skills assessment, career planning and goal planning.
• Assist with other projects as may be required to contribute to the efficiency and effectiveness of the work.
• Work closely with team members who participate with Change Management preparations and implementations, providing leadership and technical subject matter expertise.
• Provide detailed and high-level design regarding application architecture solutions, changes, and production modifications to diverse environments.
• Attend meetings in participation with the team, clients, peers, Management and/or vendors.
• Responsible for hiring activities and fulfilling affirmative action obligations and ensuring compliance with the equal employment opportunity policy.
• Provide 24/7 on-call support of functions.

• Bachelor's Degree (or foreign equivalent) or in lieu of a degree, at least 12 years in experience in the field of Information Technology or Business (work experience or a combination of education and work experience in the field of Information Technology or Business)
• 8+ years IT related experience.
• 2+ years supervisory experience or team responsibility.
• 4+ years' experience with platform server and/or storage theories, principles, and practices.
• 4+ years in-depth hands-on experience with various aspects of systems, storage, hosting and security architectures and design.
• 4+ years enterprise administration experience with Storage, VMware, Windows, Linux and/or Unix systems.
• 2+ years Virtualization technology subject matter expertise
• Solid knowledge of (SAN, NAS, RAID, Fibre Channel, clustering, and encryption) technologies.
• Working knowledge and experience with Active Directory, DHCP, DNS, File Services, virtual machine hosting and management, and vulnerability management.
• Working knowledge of network protocols.
• Security and privacy protection skills with audit-oriented principles.
• Experience managing relationships with partners and/or vendors.
• Experience defining and managing contractual human resources.
• Experience with storage management solutions software, techniques, and procedures.
• Working knowledge of data retention practices and laws.
• Experience with MS Project and Visio and proven experience incorporating those into project management leadership.
• Experience leading projects.
• Understand the IT processes of Incident Management, Problem Management, Change Management, and Configuration Management.
• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Experience in developing documentation and presenting solutions to management and teams
• Skilled at organizing, planning, and communicating.
• Strong analytical, conceptual, and problem-solving skills.
• Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Strong verbal and written communication skills.
• Ability to mentor junior team members.
• Strong presentation and interpersonal skills.
• Able to prioritize and execute tasks in a high-pressure environment.
• Strong ability to work in a team-oriented, collaborative environment.
• Commitment to fostering a culture of inclusion and diversity.
• Travel to domestic and international sites may be required.
• Work outside the standard office 7.5-hour workday may be required.

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF)
• Remote opportunities available