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IT Engineer - Systems Admin

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Full-time
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Managed Service Provider seeks a skilled and motivated IT Systems Administrator. Job duties include overseeing the daily operations of network infrastructures consisting of VMware-branded virtual servers, user workstations, and a Citrix environment, delivering a modern Microsoft Windows experience and associated applications.

This opportunity offers daily interactions with a broad spectrum of prevailing industry technologies and the benefit of expanding knowledge and skills through exposure to emerging technology. Candidate requires exceptional troubleshooting skills, proficiency in learning new things, good time management abilities, and yield success when working independently.

What You Need to Have
  • Bachelors Degree and 5+ years of applied IT experience
  • Professional appearance and excellent written and verbal communication skills
  • Experience working with end-users both remotely and in person.
  • Experience with Microsoft Windows and Office and 365
  • Strong understanding of Networking (routing, switching, VLANs)
  • Strong understanding of Virtualization
  • Strong understanding of Windows Server, Active Directory
  • Application Support Experience: Teams, Zoom, Office (Word, Outlook, Excel)
  • Basic Hardware Experience: Network Printing, Scanning, Web Cam, Bluetooth
  • Task/Project planning & management
  • Willingness to participate in on-call rotation.

What We Would Like You to Have
  1. Experience with VMware ESXi / vCenter
  2. Experience with Citrix Virtual Apps & Desktop, Microsoft Remote Desktop
  3. Experience with SonicWall, Cisco, and Aruba associated networking products.
  4. Experience with Veeam
  5. Experience working within a service ticket environment.
  6. Experience with RMM solutions
  7. Experience with VoIP phone concepts

What You'll Be Doing
  1. Assisting with the resolution of level 2 and level 3 support issues
  2. Provide technical insight and direction to clients as needed.
  3. Maintaining and Monitoring VMware ESXi hosts
  4. Maintaining and Monitoring Windows Server environments
  5. Administration within the realm of Office 365, Azure/AD (Entra ID)
  6. Administration associated with user onboarding and offboarding.
  7. Interactions with Citrix management tools
  8. Deploying and maintaining RMM utility
  9. Assisting in projects related to network administration and upgrades.
  10. Maintaining and upgrading backup infrastructure
  11. Network Documentation

Last updated on Oct 19, 2023

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