Our Client, a leader in Supply Chain Solutions, is seeking an EDI Support Specialist to join their IT Department.
This individual shall provide EDI support expertise between Trading Partners and the Client. The ideal candidate will be eager to learn and manage day to day support of EDI Trading Partners, assist with onboarding tasks, testing, and go live rollout support. This position may require after hours support for critical functions.
Responsibilities: - Monitor daily EDI operations and performance.
- Process EDI file imports and exports.
- Analyze transaction files to identify data errors, transmission errors, and mapping errors.
- Develop and test reports and integrations
- Research, track, and resolve EDI issues.
- Periodically perform quality analysis evaluations and audits on data and system functionality to ensure the accuracy of the database, reports, and data imports from internal and external sources.
- Provide quick and effective support and problem resolution related to code on client case setups and subsequent EDI files.
- Work with trading partners to resolve any operational issues.
- Process system configurations and subsequent reporting structure changes.
- Recognize potential flaws and deficiencies with existing code to design, test and deploy improved and scalable code.
- Process and monitor all inbound and outbound documents.
- Coordinate with trading partners to maintain effective EDI relationships and provide support to internal departments.
- Conducts analysis of EDI transactions and is responsible for documentation and reports to ensure service level requirements are continually met with satisfaction.
Qualifications :- 1+ years of professional experience designing and implementing EDI standards
- Experience with OpenText's Liaison suite of EDI applications, including Delta, ECS Management Console, Trading Partner Manager, Liaison VAN is highly preferred
- 1 years of EDI systems analysis experience
- Experience with 3PL-specific EDI documents like 850, 875, 855, 856, 810/880, 940, 945, 947, etc. is a plus
Technical Knowledge :- Broad technical background eager to learn
- Knowledge of Federal and State governmental EDI standards is a plus
- Enthusiastic, proactive, positive attitude with great listening skills and high integrity
- Excellent organizational skills, strong attention to detail
- Ability to think and act strategically and proactively
- Able to work under pressure (at times) and to be extremely flexible under changing priorities
- Able to find innovative ways to solve problems
- Ability to relate and communicate technical information to non-industry personnel.
- Excellent time management skills