Quality Manager (Jackson, TN)

• The Quality Manager is responsible for developing, implementing, maintaining and managing the quality control systems and processes.
• This position is also a key participant and leader in the continuous improvement efforts of the plant's products, processes and the QMS.
• The position directly supervises the quality department and is responsible for strategies and plans that achieve revenue, operating profit, quality and lean manufacturing objectives.
• This position is a highly visible and responsible role that is accountable to uphold the quality standards of the organization while working to meet the goals of the business.

• Drive Problem solving activities at all levels engaging cross-functional team to improve key KPIs measuring internal and customer facing quality
• Act as a subject mater expert in advanced quality planning including coaching and training of employees in various aspects of advanced quality planning
• Identifying manufacturing and development constraints, perform root cause analysis, and drive corrective and preventive actions implementation and validation.
• Lead data analytics for key process indicators, spearhead product and process improvement in a data driven environment
• Define and execute plan to develop talent and bench strength as well as meet career aspirations of the team members.
• Development and maintenance of quality systems and procedures to improve the operating quality and efficiency of the plant.
• Lead / participate in product and process improvement activities

Seeking a result-oriented, self-driven, hands-on Quality Manager with experience leading high performing, cross functional teams. A proven track record of leading change and implementing best practices in the plant's products, processes, and the quality management system. Strong communication skills needed to lead site Quality engineers & Technicians in meeting customer expectations, acting as liaison with the company and Customers on quality matters, and training production employees on quality issues and trends.

• A Bachelor's degree in Engineering discipline is required.
• 6 years of experience in quality experience and manufacturing environment required.
• Experience with lean manufacturing/continuous improvement techniques.
• Six Sigma, Shainin, or other statistical problem-solving certification and/or experience preferred.
• ISO 9001:2015 quality system management experience
• Unquestionable integrity, ethics and judgment. The courage and ability to take a strong position when required for the good of the Company.
• Excellent communication skills. The ability to be collaborative and translate complex quality and operational issues in terms readily understandable to the leadership team.
• Highly intelligent and analytical, possessing the intellectual curiosity to probe and understand how the dimensions within their area of responsibility work and influence the broader business.
• Results-oriented approach to decision making. Proven ability to quickly assimilate and have an impact.
• Strong interpersonal skills. An ability to positively engage with people at all levels of the organization.
• Developing the acumen to zoom into the weaker points of situations through pointed questions and critical thinking, without seeking to embarrass or impress others, but to strengthen execution capabilities.
• He or she will embrace a philosophy of transparency, healthy debate, and accountability; and will work to weave them into the organization's Standard Operating Procedure.
• Demonstrated ability to influence others.

Last updated on Oct 19, 2023