Job Title : Operations Project SpecialistLocation : Quincy, MA Duration : Long Term Hours per Week:
37.5-hour work weekJob Summary: Operations Project Specialist :The Client is currently seeking an exceptional individual to join the Health Insurance Exchange team as Operations Project Specialist. This Operations Project Specialist is a key member of the operations team providing analytical solutions and presents recommendations to enhance operations processes and meet strategic objectives.
Detailed Statement of Duties and Responsibilities :• Develop project plan/timeline estimation and identify key milestones for the Operations team
• Monitor, track, and complete project tasks, ensuring outputs are timely, high quality, and tailored to stakeholder needs
• Provide support associated with tracking, validation, and driving closure of PROD Batch Schedule exclusions, workarounds, defects, and data corrections
• Manage production system maintenance activities in close cooperation with our vendors
• Manage the User Access Request process for Database and Monitoring Tools access
• Support data updates and delivery of regularly scheduled reports
• Manage the Digital Certificate update process in close cooperation with our vendors
• Design presentations at high-level, incorporate advanced features of PowerPoint, Excel, etc.
• Other responsibilities / tasks as assigned
Preferred Qualifications :• Knowledge of and experience with healthcare eligibility systems
• Develop and implement “best practice” methodologies for Operations
• Excellent communication experience with technical and non-technical staff
• Ability to develop and maintain effective relationships with management, end users and program team members
• Must be a self-starter, have a broad technical background, possess both critical-thinking and analytical skills and must be able to manage and prioritize many tasks at any given time
Job Requirements :• Bachelor’s Degree in Information Systems, Business Administration, or a closely related field
• Minimum (3-5) years of analytical experience, preferably within operations
• Proficiency with MS Office applications including Outlook, Word, Excel, PowerPoint, MS Project and Visio a plus •
Last updated on Aug 5, 2021