Pay Range: $17-21/hour
Daily research and resolve freight payment questions & issues regarding in-process invoices, rates, aged bills, etc. from carriers.
Provide support to sites and carriers on overall freight audit & payment invoice processes/rules.
Review 3rd party FAP providers' exception reports overall and by plant to review spikes, obtain supporting info, and resolve.
Manage sites' exception invoice count and send reminders 3xs per week.
Monitor, manage, & resolve freight payment issues from the group Freight Payment email boxes.
Run the Default rate and Short Pay reports, resolve rate issues, update rates in external FAP providers', database, AS400, TMS systems, and send to Freight Procurement (to obtain new addendums).
Identify patterns/trends and resolve with applicable parties.
Monitor and research root cause of rating errors on manufacturing systems including AS400, 3PL FAP providers' systems, TMS systems, Transportation database, and file.
Process accessorial invoices in our Transportation Management System, OTM.
Monitor, manage, & resolve freight payment inquiries from the "TMS Detention and "1101PaymentInquiries email box.
QualificationsBachelor's Degree required.
0-4 years relevant experience in freight payment or financial and transportation. Entry level candidates are encouraged to apply.
Excellent attention to detail and ability to organize and prioritize work.
Proficient in Microsoft Office applications (Word, Excel, PowerPoint, etc.).
Excellent problem solving and process improvement skills.
Must be a strong team player and be able to work independently.
Must have excellent written and verbal communication skills.
Must have ability to multi-task and an aptitude for processes.
Display a sense of urgency and ability to work in a fast paced, time-sensitive environment.
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Last updated on Oct 24, 2022