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Tower Lead (IT POS Support Manager

49jdnwkx22q74pesekl2cxv3mvwd2001e2owuig29bcyw6i4k7ij89vev6eao57x · 30+ days ago

Duluth, MN, US

Negotiable

Full-time

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Job Title:Tower Lead (IT POS Support Manager
Location: Duluth, MN 55802
Duration: 6 Months

Job Description:

Manager Level Role
IT Support Function for POS
Provide technology direction to the enterprise support team who provides managed services.
Drive the health of the platform
Oversee to ensure that tickets are addressed and resolved
Ensure SLA's are achieved
Address any escalations from field
Dispatch field support to stores for break/fix (spare HW, etc)
Communicate with Support Deck

•

Last updated on Mar 1, 2022

About the company

4

49jdnwkx22q74pesekl2cxv3mvwd2001e2owuig29bcyw6i4k7ij89vev6eao57x

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