District Manager

About FACE FOUNDRIÉ:

FACE FOUNDRIÉ is an efficient + effective focused facial bar that provides affordable,

approachable and accessible skincare in a modern + inclusive environment.

FACE FOUNDRIÉ specializes in all things face; facials, lashes, brows and skincare.

We're setting the new standard in the growing $9 billion skincare services industry with

a vision to establish an unparalleled presence across the nation. Our goal is to provide

efficient and effective services in a modern, open concept, meeting clients wherever

they are in their skincare journey. What sets FACE FOUNDRIÉ apart is our commitment

to delivering innovative and effective cutting-edge services. We’ve been featured in

FORBES, Entrepreneur, Marie Claire, and have performed over 360,000+ services in

the last year. The brand currently has 36 locations open and is continuing to expand

nationwide.

FACE FOUNDRIÉ is seeking individuals that are passionate about skincare, driven by

innovation, and eager to be part of a company that is making a positive impact in the

skincare industry. Join us as we continue to redefine the skincare industry because we

believe when you feel good, you do good.

Job Description:

Essential Functions

● Foster a positive, proactive and honest relationship with managers and their staff.

● Identify and present solutions to operational issues and follows-up to ensure issues are resolved and desired results are achieved.

● Assess inventory needs at a store level, making sure stores are appropriately stocked and reorders are done in a timely manner.

● Formulate, interpret and implement FACE FOUNDRIÉ policies and operating practices.

● Analyze the business metrics of the Facial Bar to understand where units are performing relative to appropriate benchmarks.

● Thoroughly understand, evaluate and execute daily, weekly and monthly sales goals.

● Responsible for cultivating and growing FACE FOUNDRIÉ system by driving managers to increase sales volume and profitability.

● Overlooks manager and staff schedule to make sure stores are operating at the lowest possible labor rate and scheduling according to customer and area demands.

● Implement training materials and provide on-going training and technical educational support.

● Ensures that each location meets the company standards for safety, hospitality, quality, service and cleanliness.

● Assures managers are opening new units effectively and meet or exceed the pre-opening performance.

● Assist managers in coordinating events for each location and acts as a liaison between stores and marketing.

The key areas of responsibility include:

● Gather all measurements of each location and provide feedback/report to managers and owners on a quarterly basis

● Help managers set targets and hold them accountable - Consult / Manage / Coach managers to get them to do what they need to do to increase revenue and profitability

● Track all measurements, reports, and consulting meetings and store on internal (Headquarters) system

● Evaluate quality and cleanliness of each location

● Evaluate operations and coach managers to reach new target goals

Qualifications and Requirements

● Strong consultative skills, with a history of working in a consultative function

● Excellent communication skills, both written and oral, as well as listening skills

● Strong work ethic

● Ability to multitask, have strong organization skills, and be detail minded

● Personality traits include: smart, friendly, outgoing, passion for our business, integrity, accountability, strong follow up, empathy, and committed

● Passion for education and math a plus

● Represent FACE FOUNDRIÉ

● Create and maintain a professional and mutually respectful relationship with each store manager in the area of responsibility.

● Visit each FACE FOUNDRIÉ location in the area at least twice a week.

● As new managers come on board, welcome them and serve as their connection to FACE FOUNDRIÉ after Initial Training attendance, set the tone for relationship and future meetings. Within one week of initial training attendance, meet with each new manager.

Proactive Support and Compliance

● Check in and develop a team check in with managers weekly

● When new systems are released, make sure that managers in the area are in-the-know and provide training/support as needed

● When non-compliance items are found, work with managers to correct issue prior to escalating it, allotting appropriate time for correction

● When not corrected, report non-compliance items to ownership

● As appropriate, work with groups of geographically close to coordinate marketing efforts, and other group efficiency opportunities

● Serve as advocate for changes in systems or processes on behalf of managers

● Keep a list (database) of each idea and suggestion made by managers and staff

● Serve as advocate for changes in systems or processes on behalf of managers

● Keep a list (database) of each idea and suggestions made by managers and staff.

● Communicate with ownership and meet once a month to go over the ideas and suggestions; get feedback and report back to managers.

● The quality of the information shared should reflect real listening and interaction with managers as well as an understanding of the system.

Last updated on Oct 18, 2024