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Organizational Change Manager

3djdnw5yqdh8wl3frr5t6561tvvokq01affwpxt3lcutzo4f8yt1aeiy3msk02or · 30+ days ago

Denver, CO, US

$109k+
Estimation

Full-time

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Job Summary

The Organizational Change Manager will be responsible for ensuring that projects (change initiatives) meet objectives by increasing adoption and usage of new/improved technology tools, business processes, and organizational structures. This role focuses on the people-side of change with a primary emphasis on creating and implementing change management strategies and plans.

The Organizational Change Manager works closely with departmental and campus leadership, governance structures, system-wide stakeholders, and organizations to understand the environment and needs associated with change plans and impending work updates. This role will actively plan and implement plans for formalized change management initiatives, as well as informal relationship building with peers across the university throughout the lifecycle of one or more projects. Specifically, this role will likely focus on Data Governance and Management and Cybersecurity efforts.

Duties and Responsibilities

Duties and responsibilities of this position include, but are not limited to:
Create and apply a structured methodology and lead change management activities, including, but not limited to the following activities:
Assess impacts of proposed changes
Complete change management assessments
Create change management strategies
Consult and coach project teams on planned changes, and how to manage those changes
Create actionable deliverables for communications, training, sponsorship, and resistance/stakeholder management
Engage and support senior leaders in their role as sponsors of change by increasing leadership buy-in through information findings and change management knowledge
Coach managers and supervisors on how to manage change and act as sponsors of change
Integrate change management activities and tasks into project plans
Evaluate and ensure the impacted community is ready for change
Define and measure success metrics for report to the changing organization, as well as into IT Governance for review and lessons learned
Track and report issues through the course of a change

Secondary Responsibilities:
Participate in the change management Community of Practice in order to grow understanding of the change management capability at CU
Coach and consult with campus Organizational Change Managers, Project Managers, and others as needed
May provide input on refinement to OCM process, tools, and templates used to deliver IT Governance projects

Minimum Reqs
Bachelors degree from an accredited institution of higher education in business, management information systems, or similar field, or equivalent professional experience (the educational requirement may be substituted by professional experience on a year for year basis).
Four (4) years of experience in an organizational change management role
Project management experience exposure and practical working experience on projects using the Project Management Institutes Project Management Body of Knowledge (PMBOK)

Knowledge, Skills, and Abilities
Knowledge of change management processes and best practices
Knowledge of project management processes and lifecycle
Ability to articulate messages to a variety of audiences
Ability to navigate a complex political environment
Ability to work with people of varying skills and knowledge
Ability to engage with senior management and gather their feedback
Excellent presentation and organizational skills
Strong relationship and team-building skills
Exceptional customer service skills
Strong analytical skills
Exceptional time management capabilities
Skills in translating technical issues and matters to non-technical audiences
Exceptional written and verbal communication skills
Excellent active listening skills
Ability to work in ambiguous situations; resilient with a propensity to persevere
Ability to utilize Microsoft Office suite of applications

Preferred Quals
Prior experience in higher education
Consulting experience on large-scale systems implementations
Formal certification in industry-standard change management methodologies such as Prosci, Kotter, etc.
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Last updated on Jun 30, 2023

About the company

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