DESCRIPTION OF DUTIES:
• Perform routine functions in VMWare including Server Administration, Deploying Servers, Updates,
Security Patches, Support VDI Users and desktops, Monitor Backups and Performance.
• Assist in managing Active Directory and Azure Group Policies, Computers, Users, and Schema
throughout all Organizations.
• Successfully perform backup and recovery duties and establishes standards and schedules that meet
recovery requirements.
• Troubleshoot hardware and software issues using various methods, prioritizing problems, and assessing
impact of issues across the organization.
• Provide documentation and technical specifications to IT staff for planning and implementing new or
upgraded IT infrastructure including researching and recommending innovative approaches to improve
overall IT environment integrating automation when possible.
• Assists in the development and upkeep of O365 environment and subsystems. Function as a resource for
other IT staff on technical issues.
• Maintaining, administrating, documenting, and ensuring the health of all Microsoft Cloud Services in our environment. Provide support and coordinate resolution of Microsoft cloud-based system issues.
• Teams and OneDrive Administration, responsible for configuration and support of Teams and OneDrive functionality to support multiple tenants.
• Assist with and perform upgrades, updates, repairs, and maintenance of all systems and networks ensuring all systems are operating properly and secured. Maintain security through updates, patches, and proper permissions
• Assist with maintaining Windows Environment for multiple AD domains and Azure tenants.
• Troubleshoot and solve problems reported by end users, identify user needs, and make recommendations for solutions.
• Ensure security is top priority with all solutions while striving to maintaining system availability and integrity.
• Other duties as assigned.
REQUIRED EDUCATION/EXPERIENCE
Bachelor's degree in Information Technology or other appropriate discipline; 8+ years experience and/or training; or equivalent combination of education and experience.
ESSENTIAL REQUIREMENTS
Ability to support and maintain all computer related aspects in multiple office locations.
Ability to work with minimal supervision.
Working knowledge of virtualization, VMware Products, and Veeam including troubleshooting issues related to Storage, Backups, Network, and Performance.
Demonstrate a strong working knowledge of Microsoft Windows Environments, Active Directory (AD), proper use of group policies, Azure AD, and Office 365 Products.
Excellent communication skills, both written and verbally.
Ability to make administrative decisions and judgments on sensitive, confidential issues.
Ability to support, troubleshoot, and offer solutions for any IT related issues to all business functions including end-users.
Strong knowledge of systems and networking software, hardware, networking protocols, network architecture, and VPN connectivity.
• Experience with scripting tools, automation tools, and SQL Server desirable
• A proven history of developing and implementing IT strategy and plans
• Strong knowledge of implementing and effectively developing IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols
• Must be able to travel overnight when needed (site visits, training, etc.). Sites visits can require physical activities surrounding project completion and repair work.
“IDI Consulting LLC is an Equal Opportunity Employer M/F/V/D”
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Last updated on Oct 3, 2023