General Skills / Experience: - 5-8 years of experience in the field, in positions of increasing complexity and/ or responsibility across a range of products
- BA or BS degree or equivalent
- One or more industry certifications or advanced level certifications Qualified to work as a team lead
- Has experience in planning and deployment of relevant tools or equipment
- Has experience with technology migrations and upgrades
- Can identify and communication of key performance indicators
- Has experience dealing with support of vendors
Job Description: Key skillsets/experience we are looking for to support voice services engineering:
Carrier Engineer:
- Telco migrations
- Porting
- Client administration / setup
- DID and TF Setup
- Routing Plans
- Avaya (audio)
- UCE
Avaya Engineering: - Genesys Routing ACD (Nortel, Avaya)
- Avaya PBX (routing strategies)
- Telco
- Clients
- Installs/Design/Configuration/Integration/voice productions
- SIP Ladders
- PBX
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Last updated on Mar 3, 2022