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General Skills / Experience:
  • 5-8 years of experience in the field, in positions of increasing complexity and/ or responsibility across a range of products
  • BA or BS degree or equivalent
  • One or more industry certifications or advanced level certifications Qualified to work as a team lead
  • Has experience in planning and deployment of relevant tools or equipment
  • Has experience with technology migrations and upgrades
  • Can identify and communication of key performance indicators
  • Has experience dealing with support of vendors

Job Description: Key skillsets/experience we are looking for to support voice services engineering:

Carrier Engineer:

  • Telco migrations
  • Porting
  • Client administration / setup
  • DID and TF Setup
  • Routing Plans
  • Avaya (audio)
  • UCE
Avaya Engineering:
  • Genesys Routing ACD (Nortel, Avaya)
  • Avaya PBX (routing strategies)
  • Telco
  • Clients
  • Installs/Design/Configuration/Integration/voice productions
  • SIP Ladders
  • PBX

Last updated on Mar 3, 2022

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