The vision of Clinical Health Network for Transformation (CHN) is to better fulfill the mission and promise of Planned Parenthood to bring high-quality, affordable care to every member of our communities. CHN is a collaboration between Planned Parenthood affiliates across the United States.
CHN is looking for individuals who are committed to supporting our shared goal of strengthening and enhancing our awareness and commitment to advancing the cause of health and race equity in our organization.
The Business Intelligence Lead has all the responsibilities of the Business Intelligence (BI) Analyst for the intake, creation, and delivery of high-quality internal and external reporting and adherence to processes put in place by CHN Information Technology (IT) and the BI Manager. In addition to these responsibilities, this position serves as the primary back-up to the BI Manager, with technical and project management responsibilities that ensure the department can continue to deliver data and reporting to our customers in support or in the absence of the BI Manager.
Essential Functions
- Establishes strong partnership with assigned stakeholders (CHN & PP Affiliates) that is built on transparency, professional knowledge and credibility, and a commitment to identifying ideas and actions that deliver the best BI services
- Develop, evolve, deploy, and manage analytic and reporting services and processes always ensuring that deliverables meet the requirements of customers and CHN IT’s business goals and objectives
- Coordinate and prioritize analytic projects including client communication, planning, and identifying operational process flow; ability to plan, manage and execute projects within targeted timelines
- Performs advanced statistical analyses including opportunity assessments, clinical and financial risk tracking, trend identification and predictive modeling exercises using Power BI as well as other analytic tools
- Delivers results with analytic insights, interpretations, and recommendations; presents in a professional manner with a high customer service focus
- Reviews analytic deliverable, identifies and resolves data issues, and provide recommendations for investigations
- Under the guidance of the BI Manager; design, develop, and maintain data systems, dashboard, reports, and other BI tools
- Provide communication to various stakeholders, up to and including Senior Leadership, to identify their data analysis needs and deliver actionable insights
- Support the BI Manager with the interpretation of data analysis results and presenting findings to Senior Leadership and applicable stakeholders
- Develop new systems and process to address novel challenges and improve existing workflows
- Implements improvements to services and provides clear program recommendations to other departments (internal and external)
- Effectively operationalize CHN’s analytic and reporting services, policies and procedures
- Design, develop-evolve, and implement processes and procedures to ensure compliance with governance policies
- Propose new and state-of-the-art technologies and processes that will improve efficiency and enhance the reporting platform
- Creates and promotes a culture of continuous improvement
- Ensures compliance with all CHN and affiliate policies, as well as all state and federal regulations
- Demonstrates a commitment to CHN and Planned Parenthood’s mission related to health equity, especially centering racial equity, and deep sense of accountability to community
- Demonstrates a commitment to learning about and enhancing practices related to racial equity and the impact of structural racism on healthcare systems
- Provides positive and development feedback and accountability related to practices including, but not limited to, equity
The above duties and responsibilities are not an exhaustive list of required responsibilities, duties, and skills. Other duties may be added, and this job description can be amended at any time.
Qualifications and Experience (Required)
- 5+ years of experience using data systems such as Tableau and Power BI (including SQL query development)
- 5+ years of experience in healthcare data statistics, clinical quality assessment, outcomes reporting, and care management
- Experience with Amazon Web Services (AWS), especially S3, Athena, Glue, and Lambda
- Communicate flawlessly with clients on various types of projects
- Knowledge of competitive or state-of-the-art analytic and reporting services
- High degree of experience applying advanced statistical and/or econometric models in health care analytics
- Strong analytical and problem-solving abilities
- Proficiency with Microsoft software (Excel, etc.)
- Demonstrated ability to maintain a customer-centric service approach in a fast-paced environment
- Excellent written and verbal communication skills and ability to collaborate and interact with all levels, including Senior Leadership, within and outside of CHN if necessary
- Strong attention to detail and follow-up; and ability to multi-task in a fast-paced environment
- Demonstrated dedication to Planned Parenthood’s mission, vision, and values
- Strong interpersonal skills and the ability to build relationships with stakeholders
- Excellent time management, and problem-solving skills
Qualifications and Experience (Preferred)
- Advanced knowledge of industry standards and practices in descriptive/predictive analytics and reporting concepts
- Advanced degree in mathematics, economics, or statistics
- Knowledge of advanced statistical analyses including opportunity assessments, clinical and financial risk tracking, trend identification and predictive modeling exercises
- Interpretation of analytic findings to both the internal executive team as well as external clients using clear and concise methods and presentation media
Key Requirements
- Commitment to advancing race (+) equity in one’s work: interested in expanding knowledge about the role that racial inequity plays in our society
- Awareness of multiple group identities and their dynamics, bringing a high level of self-awareness about personal identity, empathy, and humility to interpersonal interactions
- Demonstrated ability to communicate clearly and directly as well as hear and act on feedback related to identity and equity with the aim to learn
- Strong sense of accountability to equitable practices
- Understanding of the impact of identity dynamics on organizational culture
- Commitment to CHN and Planned Parenthood’s In This Together service ethos, workplace values, and service standards
Clinical Health Network for Transformation (CHN) is an equal employment opportunity employer. We comply with all applicable laws prohibiting discrimination based on race, color, religion, gender and gender expression/identity, age, ethnicity, national origin, ancestry, physical or mental disability, uniformed service member/veteran status, marital status, medical condition, pregnancy, sexual orientation, citizenship status, genetic information, as well as any other category protected by federal, state, or local. We are committed to building an inclusive workplace that values racial & social justice. We strongly encourage all persons to apply, including people of color and members of the LGBTQ community.
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Last updated on Mar 24, 2023