<p dir="ltr">The Relationship Manager holds a pivotal role as Chip's primary liaison with our critical suppliers and vendors.</p><p dir="ltr">Operating within the Commercial team, this individual collaborates across various departments at Chip to establish strong operational, risk, and commercial processes relating to suppliers.</p><p dir="ltr">In doing so, they will directly improve the quality of Chip’s end product to customers.</p><ul></ul><ul></ul><ul> </ul><ul></ul><p><strong><strong>What you can expect to be doing:</strong></strong></p><ul><li><strong>Relationship management:</strong> Manage day-to-day relationships with key suppliers </li><li><strong>Stakeholder management:</strong> Build and manage the supplier CRM to ensure a single source of information for all key vendors and contracts</li><li><strong>Optimisation:</strong> Improve our commercial and operational performance as well as internal processes relating to key suppliers</li><li><strong>Oversight:</strong> Work closely with the Risk function to ensure appropriate oversight of suppliers</li><li><strong>Project management:</strong> Manage the involvement of suppliers with key projects </li><li><strong>Performance management</strong>: Oversee and measure the fulfilment of contractual obligations and SLAs</li></ul><p><strong>What we’re really looking for:</strong></p><ul><li>At least 3 years of experience in vendor, relationship, or account management </li><li>Have a good understanding of financial services and the technology and processes that underpins them </li><li>Highly organised and strong attention to detail</li><li>Strong relationship-building and communication skills </li><li>Experience managing relationships across different contexts at the same time</li><li>Experience of working within regulated industry, preferably consumer facing Financial Services</li><li>You can come up with a strategic plan, execute this whilst not being afraid to iterate this as you learn...to put it simply, you get things done!</li></ul><ul></ul><ul> </ul><p><strong>What we’re really looking for:</strong> ✍️</p><p>Someone with a genuine interest in Chip and is excited about being part of a fast-growing company and our mission to build the investment super app of the future.</p><p>Although we’re in the financial space, and under the scrutiny that comes with it, the current commercial team works well together, and even sometimes with a smile. We’re sure you’ve got the right skills, otherwise you would have stopped reading by now, so let us be clear on what will make us want to work with you.</p><p>We want a real person, with interests outside of work, to join our team. You could be a dancer, a gamer, a musician, a parent, a hockey fan, or even that one person that still writes Twilight fan-fiction. Doesn’t matter to us. </p><p>At the interview stages we will be looking for empathy, eq, fun stories, and ability to smile even when things are tough. <br></p><p><strong>PERKS </strong>🎁<br></p><ul> <li>£40,000-£45,000</li><li>Discretionary share option bonus every 6 months</li> <li>Workplace pension scheme </li><li>Private medical insurance </li><li>Season ticket loan</li><li>Cycle to work scheme</li> <li>Free ChipX subscription for UK-based employees</li> <li>We are an equal opportunity employer and value diversity</li> <li>Flexible working arrangements, you would be expected to work from the London office 2-3 times per week</li> <li>Unlimited holiday (policy not to count) ✈️</li> <li>Annual allowance of £1500 used towards your personal development</li> <li>Wellness allowance of £30 per month</li> <li>Company laptop</li> <li>Opportunity to have a huge impact on our product while fast-tracking your knowledge, responsibility and skills in a high-growth fintech startup 🚀</li> </ul><p><strong>Our Interview Process:</strong> 📖<br></p><ol> <li>Video interview with the hiring manager</li> <li>Final interview with the team</li></ol><p></p><hr><p><strong></strong><strong>Our mission is to build wealth for our generation</strong></p><p dir="ltr">Chip started out in 2017 as a clever app to help people save without lifting a finger.</p><p dir="ltr">Fast forward seven years, and now we’ve grown into an award-winning wealth app used by over 500,000 people. And we’re not slowing down.</p><p dir="ltr"><strong>Our vision</strong></p><p dir="ltr">We know planning for your future can be a tedious, daunting task often avoided, so we want to change that. We're building <em>the </em>wealth app for our community, giving them one place for saving and investing.</p><p dir="ltr">We're giving customers control and guidance to effortlessly build their long-term wealth using award-winning tech, while celebrating their achievements along the way.<strong></strong></p><p dir="ltr"><strong>Who we are</strong></p><p dir="ltr">Chip has a creative and diverse team of 180, from all different backgrounds and industries. We’re driven and passionate people, but no one takes themselves too seriously.</p><p dir="ltr">Don’t just take our word for it. We have a few awards under our belt, including Best Personal Finance App at the 2022 & 2024 British Bank Awards.<br></p><p><strong>Our Values</strong></p><p>Be ACCOUNTABLE</p><p>Everything you do matters, Care about the end result, Challenge the norm, Disagree, yet commit to making it happen once a decision has been made, Do the best job possible</p><p>Be BOLD</p><p>Share our Ambition and do your bit to achieve it, Innovate: challenge the norm, break the mould and make it happen, Set goals that truly align with our mission, Do your best for our customers</p><p>Be COLLABORATIVE</p><p>Work cross-functionally - we win as a team, Build strong relationships based on trust, Treat others fairly and respectfully, Hold others to account, Be supportive and inclusive, Have fun together<strong><br></strong></p><p><strong>Equal Opportunities</strong></p><p><em>We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.</em><strong><br></strong></p><p><strong>Note to Agencies</strong></p><p>Chip does not accept unsolicited CVs from recruiters or employment agencies in response to any of our live roles on our career page. Chip will not consider or agree to payment of any referral compensation or recruiter fee relating to these unsolicited CVs. Chip explicitly reserves the right to hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited CVs, including those submitted to hiring managers, are deemed to be the property of Chip.<br></p> •
Last updated on Nov 1, 2024