Kafene is a leading point-of-sale financing partner dedicated to empowering flexible ownership solutions for underserved customers nationwide. By enabling our retail partners to offer flexible lease-to-own (LTO) purchase options for prime and non-prime consumers, Kafene helps merchants grow their customer base and meet the increasing demand for furniture, appliances, electronics, tires, and other durable goods. Utilizing over 20,000 data inputs alongside cutting-edge AI and machine learning technologies, our platform creates a best-in-class experience for both merchants and customers. With over $300 million in sales since inception, we are rapidly growing and looking to expand our team.
We take pride in fostering a dynamic workplace culture that values collaboration, innovation, and mutual support. Our team of 150 is spread across our NYC headquarters, a Wilmington office, and fully remote staff nationwide. Last year, we were recognized as one of Built In's Startups to Watch and Forbes' Best Startup Employers.
We are seeking a Collections Agent to join our growing Collections team. Our outstanding Collections team helps our customers meet their payment schedules and resolve past due amounts, while maintaining Kafene’s high standards for customer service and satisfaction. In this role, you will join our talented team members with strong Collections expertise, and play an important role in building Kafene’s growth. You should have experience with debt collection and knowledge of the Fair Debt Collection Practices Act (FDCPA). The right candidate for this role will be able to balance our focus on helping our customers, as well as achieving broader business results.