Job Title Invoice Operations Specialist
Location - Raleigh, NC
On site
Job Description:
TheInvoice Operations Specialistreports to theSenior Manager Invoice Operationswith responsibility forexecution of invoiceprocessing, compliance and month end close.The focus of the role is toexecute invoice processingaligned to bestpractice, improve invoice processing efficiency through increaseduse of technology enablers to improvestraight through processing, address continuous improvement opportunitiesandoptimize P-cardadoption.Supportcommon processes for invoice processing worldwideunless dictated bycountrystatutory requirements.
The successful candidate will be expected to be highly self-motivated and innovative, with proven experience in successfullysupportingabest in classinvoice operationsprogram,providingbest practice service deliveryandactionablebusinessinsightsthrough data and analytics.
Key Responsibilities include:
Execute end to end invoice processing
Review invoices for accuracy and completeness.
Manage and Engage operations process with offshore team to ensure service levels
Support month end close and PTP accounting
May perform data entry of invoices to include but not limitedto:scanning, invoice matching, coding, and routing for approvals.
Answers Payables and Purchasing inquiries by clarifying desired information; researching, locating, and providing information.
Resolve problems by analyzing reports apply good judgment and escalate unresolved issues.
Actively participate in process improvement initiatives.
Maintain process integrity, internal and SOX controls, and ensure compliance with the Controllers Manual and all applicable laws and regulations.
Accountability for service delivery aProductst agreed and evolving KPIs and service partnership agreement
Support strategic and cross functional projects.
Act as the point of contact to resolve Invoice Operations issues and escalations with business partners
Collaborate and partner with cross functional business partners and International colleagues to identify and implement options to improve the quality of service delivery from a global perspective and pursue opportunities for global process delivery in line with best practice.
As required support transition to Client Business Services center (GBS)
Other duties and special projects, as assigned
Knowledge and Skills:
Aspire to deliver an exceptional customer experience and process excellence
A focus on innovation and continuous improvement
Business Partnership, build relationships and trust, share ideas and work collaboratively
Strong analytical skills and a critical thinker; must have the ability to use excellent judgment, resolve issues with dexterityand effective decision making.
Support development of global process maps; desk-top manuals and documentation
Delivery of process related training
Excellent interpersonal skills, an inquisitive mind, and the ability to work effectively with multiple, cross-functional stakeholders.
Excellent communications skills: written, verbal, and presentation
Results orientation: The ideal candidate will be results-driven and must thrive in a fast-paced, dynamic environment.
Ability to operate successfully across diverse geographical locations and cultures
High level of self-motivation, positive attitude, drive for achievement and a strong work ethic
Basic Qualifications:
Associate Degree and 5 Years Experience, or Bachelor's Degree and 4 Years Experience ofPTP andInvoice Operationsbest practice programs
Demonstrated understanding of PTP and Invoice Operations best practices and emerging technologies required.
Knowledge of US GAAP and SOX Controls required.
Proficiency withOracleorbest practiceERP systemsis required
Advanced proficiency with Microsoft tools (Excel, Outlook, Word, Visio, PowerPoint) required •
Last updated on Nov 1, 2023