Office Admin Assistant

***MUST COME INTO THE OFFICE FULL-TIME IN MARKHAM***

RhynoCare is a high-performance organization that is built on humanistic values-- trust, respect, integrity, accountability and affiliation. Become a part of the team leading the charge to become the premier At Home Healthcare company in Canada! Unlock opportunities for career growth as motivated individuals thrive. We are rapidly expanding and numerous positions will become available and we prioritize promoting from within over external hires

Office Duties

• Assist with staff/client communications (e.g. writing or organizing letter mail-outs, phone calls etc.)
• Answer inbound telephone calls
• Provide IT trouble shooting as needed
• Handle administrative inquiries
• Perform any other general office duties as necessary
• Ensure that hiring issues are promptly addressed and dealt with
• Performs reception and administrative duties, including; greeting clients in person and on the phone, photocopying, faxing and scanning documents into the Electronic Medical Record (EMR) system
• Schedules client and testing appointments
• Ensures accurate tracking and logging and all clients and candidates
  

Skills & Qualifications

• Experience providing superior customer service
• Ability to engage with various healthcare providers, service providers, community partners, clients, and patients
• Excellent interpersonal and communication skills (oral/written)
• Exceptional organizational skills
• Strong problem-solving skills
• High degree of accuracy and attention to detail
• Ability to work independently and within a team
• Ability to prioritize, manage time effectively and be flexible in an active work environment
• Respect all patients as well as members of the team
• Ability to de-escalate challenging situations
• MUST be able to multitask easily without compromising performance or attitude
• Processing payments
  

Other Requirements

• Minimum of one year medical secretarial experience is required or an equivalent blend
• Proficient with computer applications: Windows, Microsoft Office and Outlook
• Maintain confidentiality of patient information and discuss details only with appropriate personnel
• Demonstrated flexibility and time management skills

Hours of Work

The successful candidate must be available to work weekdays, primarily between 9:00 AM to 5:00 PM.

Compensation

• $50,000 a year

•

Last updated on Dec 15, 2023