Description:
The Communication and Training Specialist will support the finance team on a project involving the company’s finance operations processes (Buy to Pay, Record to Report, Invoice to Cash).
This individual will be responsible for developing a training program for these processes, in collaboration with our Global Process Owners (GPO) and Project Team (PMO)—including, but not limited to, curriculum, manuals, schedules, and intranet/SharePoint site. In addition, this role involves developing communications to inform internal audiences about process changes and other important information.
The specialist will also serve as a liaison between the user community and the Finance Service Delivery team (GPOs and PMO).
The essential functions of the communication and training specialist position are:
Develop content for internal audiences as required by the project team, to be distributed via email and/or published on the company intranet and other channels
Work with corporate communications team to ensure compliance and alignment with broader communications efforts
Develop and maintain the curricula for training sessions geared to the specific objectives of the project team
Maintain training schedule and distribute training confirmations
Maintain mechanisms to assess the level of success of the training programs for individuals and for meeting the objectives of the project team
Provide auditing of new users to ensure system utilization is accurate and consistent policies and procedures are adhered to
Perform other communication duties as assigned by the project team
Requirements:
Education Required: Bachelor at minimum, Master preferred
Skills and Experience Required:
8 to 10 years of relevant work experience developing a training programs including, but not limited to, curriculum, manuals, schedules, and intranet/SharePoint site
Experience building and managing content on internal corporate social media (Yammer, SharePoint, intranet)
Excellent communication skills •
Last updated on Jun 6, 2019