UX Design - Senior

RQ06302 - UX Designer Senior
Client: Ministry of Northern Development, Mines, Natural Resources and Forestry
Period: 3 months
Start Date: 2024-01-02
End Date: 2024-03-29
Working Hrs.: 7.25 Hrs. / day

Must haves:

• Core skills- 5+ years UX designing
• Figma
• Experience in managing user stories with Agile, SCRUM, Lean, DevOps methodologies
• Demonstrated experience with agile sprint management, bug tracking and testing life cycle management using Azure DevOps
• 5+ years experience in Digital Service Design
• Demonstrated experience conducting iterative design proof-of-concepts / wireframes in Figma or other tools
• Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc
• Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up
• Demonstrated experience conducting validation and verification of all design elements on webpages

Nice to have:

• Demonstrated experience conducting Ontario Design System validation for each UI object

Note: 3 days onsite and 2 days remote


Responsibilities:

• Create effective, user-friendly, and visually appealing interfaces.
• Seasoned UX designer, interactive designer, UI designer, or similar role for web and mobile applications.
• Create low, medium, high fidelity mock-ups, working porotype in Figma using Ontario Design System.
• Review the mock-ups and prototype with users and constantly refine based on feedback
• Identify key performance indicators (KPIs) and datasets; conduct data analysis for performance measurement.
• Design the overall functionality of the product to ensure a great user experience; iterate based on user testing.
• Design user interfaces for various projects such as digital displays, publications, media, and creative materials.
• Take a user-centered design approach; rapidly test and iterate designs.
• Conceive and conduct user research, interviews, and surveys; translate findings into sitemaps, user flows, customer journey maps, wireframes, mock-ups, and prototypes.
• Write usability discussion guides; analyze survey data and provide project recommendations.
• Relevant experience creating GUI designs based on user interaction and performance.
• Proficiency with design and prototyping tools.
• Thorough understanding of web development technologies and their appropriate use.
• Experience designing online programs with a focus on human emotional experience.
• Identify design problems and devise elegant solutions.
• Make strategic design and user-experience decisions for core and new functions/features.
• Gather user feedback to configure existing interfaces.
• Collaborate effectively, meet deadlines, manage priorities, and handle client relationships.
• Knowledge of network security and protocols.
• Lead and coordinate service design for integrated service delivery solutions, business processes, and methods.
• Conduct qualitative and quantitative research on user behaviors, digital needs, and motivations.
• Design user research plans with clear objectives; lead user outreach and engagement plans.
• Write user research engagement and recruitment plans; create user interview guides.
• Conduct user interviews and workshops for different user groups.
• Synthesize user research findings into reports, problem statements, and opportunities.
• Plan future research phases, create product roadmaps, and develop low- and high-fidelity prototypes.
• Create personas, empathy maps, user needs documents, current/future journey maps, and process flow documents.
• Conduct jurisdictional scans for similar problems and solutions; create survey reports.
• Develop low-fidelity concept papers/digital prototypes using Ontario Design System.
• Create Digital Discovery close-out reports; write business requirements, rules, and user stories.
• Map user stories to business requirements; report progress regularly to Project Management.
• Conduct Joint Requirements Planning and Joint Application Design sessions.
• Analyze and map processes/data for current and future states.
• Conduct usability tests on prototypes and existing products; gather feedback and identify areas for improvement.

Skills
Experience and Skill Set Requirements
UX and Service Designer skills - 55 points (weighted score)

• 5+ years experience in Digital Service Design
• 5+ years experience in Digital UX Design and Research
• Demonstrated experience in conducting users research and user consultation
• Demonstrated experience in Evidence- and context-based design. Has experience in designing systems for use across multiple services and can identify the simplest of a variety of approaches.
• Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches
• Demonstrated experience in Ontario Design System https://designsystem.ontario.ca/
• Demonstrated experience conducting iterative design proof-of-concepts / wireframes in Figma or other tools
• Demonstrated experience in AODA act 2005 for WCAG elements implementation https://www.ontario.ca/page/about-accessibility-laws

Business Analysis skills - 05 points (weighted score)

Experience in managing user stories with Agile, SCRUM, Lean, DevOps methodologies
Leads and conducts business analysis in order to assess client's business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined
Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives
Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.
Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects
Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders
Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up
Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement


Soft Skills - 10 points (weighted score)

• Excellent analytical, problem solving and decision-making skills
• Excellent communication skills, both written and verbal
• Experience reporting progress on deliverables to team, project leads and management, including proactively raising risks/issues with migrations
• Demonstrated experience working with clients and technical teams to ensure effective resolution of defects and management of change request are complete

Agile Experience - 10 points (weighted score)

• Experience with Agile scrum methodologies
• Demonstrated experience with agile sprint management, bug tracking and testing life cycle management using Azure DevOps
• Thorough understanding of SDLC, specifically QA processes in agile development environments

Design Validation- 10 points (weighted score)

• Demonstrated experience conducting validation and verification of all design elements on webpages
• Demonstrated experience conducting Ontario Design System validation for each UI object https://designsystem.ontario.ca/

Experience with Service design and User research with First Nations, Mtis, Inuit, and urban Indigenous - 5 points (weighted score)

• Previous experience working with First Nations, Mtis, Inuit, and urban Indigenous

Public Sector Experience - 5 points (weighted score)

• Previous experience working in Government or Public Sector organizations

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Last updated on Nov 20, 2023