Remote, Worker must be located local to RTP area as they will be required to be onsite from time to time. They must be onsite initially for training for approximately 1 week.
We are looking for an energetic, tenacious, and experienced resource for the position of collections specialist for our finance team in RTP. Our ideal candidate is a motivated problem-solver who can collaborate and communicate effectively with accuracy and an eye for detail.
High-Level Responsibilities
• Manage collections for *** accounts/portfolios and send statement of accounts
• Review customer aging report and follow-up on payments for outstanding invoices/ accelerate cash collections including reconciliations for short paid invoices.
• Follow-up with customers on missing remittances and provide details to cash applications team
• Work with internal as well as external teams to resolve disputes resulting in payment delays
• Use the collections tools effectively. Update collections activities in the system, collection notes, promises, problems and disputes
• Work on ad hoc requests from external as well as internal teams
• Provide back-up for team members in case they are out of office and handle queries related to their portfolios
• Weekly collection conference call engaging with other team members
Minimum Requirements
• English Language skills are required for written and verbal communications
• Knowledge of Accounts Receivable, and collections
• B2B collections experience
• Ability to work independently, but also collaborate effectively with team members to reach team targets and goals
• Problem solving, critical thinking skills and adhere to timelines
• Ability to demonstrate integrity and the use of good judgment to handle the confidential nature of duties, tasks, and information
• Intermediate skills in Microsoft Word, Excel, and Outlook
• Good verbal and written communications skills
• Excellent organization and time management skills
• Flexible with working in office as required, or remotely
Additional Desired Skills:
• Portfolio Management
• Recent experience with GetPaid, Oracle 11i and/or Oracle Cloud
• High level understanding of order to cash process
• Ability to work under tight deadlines
• Should be able to multi-task.
• Experience: 3 + years
EEO:
“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.” •
Last updated on Nov 16, 2023