Roles and Responsibility :
Provides technical direction to project teams; leads/participate in project planning sessions with clients or IT management; provides solutions and evaluates the merit of each solution including highly complex issues.
Demonstrable detailed understanding of architecture principles and methods, technology and standards
Strong presentation skills including developing architectural designs, presentations and documentation.
Provides expertise on best practices, standards, architectural approaches for design & Implementation of products like SCCM,LANDesk,Windows 10 etc.
Demonstrate the ability to manage multiple projects at a single time
Provide lead engineering capabilities for SCCM in a Windows PC environment.
Build packages, task sequences, and automation scripts.
Engineer and manage end user computing Group Policy.
Create and maintain PC images. Develop an application, patch, and update deployment strategy. Execute upon this strategy.
Provide engineering and support for PC disk encryption, anti-virus, and anti-malware.
Provide engineering and automation of printer deployment and monitoring.
Provide vision and strategy for end user computing environment including evaluation of emerging technology, software, and hardware road mapping.
Create and maintain thorough documentation for all desktop solutions, tools, code, configurations, and processes.
Mitigate risk and provide consistency and dependability by adhering to policies and procedures for change and incident management.
Serve as the highest level of technical escalation for end user trouble tickets.
Mentor junior team members and train on systems and solutions. Develop yourself by staying current on industry trends and new technologies
Technical Requirements :
Required Skills/Requirements :
7+ years of directly relevant SCCM experience in a 500+ Enterprise PC environment.
5+ years in a lead/senior engineering role.
Direct experience with and advanced knowledge of Windows 7/10 system administration and maintenance, including deep knowledge of the registry, file system, processes, services, and security.
Strong working experience with GPOs.
Expert level knowledge of scripting languages (VBS, PowerShell, WMI).
Expert level knowledge Internet browser management, security, and configuration.
Experience deploying, administering, and maintaining disk encryption using BitLocker.
Expert level knowledge of end user computing hardware, specifically Dell.
Strong ability to strategize for the future and design technical solutions.
Ability to demonstrate transparency into the operations and health of the end user computing environment by defining and generating reports.
Soft Skills :
Excellent communication and conversation skills (Verbal and Written)
Good documentation skills
Good working knowledge of MS OFFICE - Should have a great customer handling skills - Able to handle unforeseen situations - High level of acceptance - Can drive HCLs value and its methodology
Other Skills/ Experience :
Application Packaging & patch management and Windows 2008 onwards , Active Directory
Scripting & windows Migration experience
Windows SOE image build and deployment experience
Years of Experience :
Should have 10+ years of working Experience in Tools like SCCM Altiris Marimba LANDESK etc
Total experience More than 10 years
Certification requirements :
Compulsory SCCM certifications
Compulsory ClientP/ClientSA/ClientTS/ClientSE
Desired ITIL v3
Last updated on Jan 5, 2023