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Long Island City, NY, US
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Full-time
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Client - Major Financial Firm
Role - Junior/Mid Technical Product Owner
Rate - DOE
Duration - 6 Month Assignment (possible extension)
Location - Long Island City, Queens (5-10 minutes away from Midtown NYC)


Role Description

What We're About:
Client FinTech is a new unit entrusted with a once-in-a-generation mission: to carry Client, the world's leading global bank, into the future of banking. It is small, visionary, nimble, obsessively focused on its mission, eager for a fight, and in a big hurry to execute; because it is born to Client, it is also deeply aware that it carries the torch for a 200-year legacy of enabling progress for our clients, under one of the world's top financial-services brands. Client FinTech creates and operates cutting-edge products and services. These mobile-first capabilities leverage our internal strengths but also the best offerings available in the FinTech space, across the full range of client needs: Borrow, Spend, Save, Invest and Protect.
The Services team for Client FinTech drives our overall product offering. This team is the unifying force behind our product strategy, construction and delivery across those five client-need pillars of Borrow, Spend, Save, Invest and Protect. Guided by feedback from clients and prospects, by insights about competitors and about the FinTech ecosystem, and by our business objectives, this is the team that owns our evolving product roadmap and is responsible for the performance of each of our products. The Junior/Mid Technical Product Owner is a member of the Services team responsible for defining user stories utilizing a big picture product view. This person serves as the liaison between customers, business stakeholders and technical teams to ensure common understanding of product needs.

Successful Candidates Are:
Collaborators strong partnering skills with others including fellow team members, peers, key stake holders; builds relationships & connects ideas across silos including, high-grade diplomatic skills to effectively negotiate for harmony
Curious willing to take calculated risks, challenges traditional approaches, inquisitive with a penchant for seeking new experiences, knowledge; asks questions; demonstrates an appetite to learn new things
Adaptable remains calm and optimistic under pressure and adapts well to unexpected situations; comfortable dealing with ambiguity and uncertainty; solicits & embraces feedback from others to make changes to improve impact and effectiveness
Courageous/Bold not afraid to make quick decisions with limited info, decisive; sets direction and priorities without fear; has the guts to make difficult business and people decisions; takes initiative and publicly tests limits; is not afraid to fail or go against popular opinion; acts with a real sense of urgency to move others to action; sets a high bar
Determined achievement oriented; optimistic about what can be; persistent, can persevere, resilient to setbacks; seeks high levels of activity, fast-paced environment; demonstrates a fierce commitment to challenging goals; a strong bias for action
Authentic leaders and open, genuine communicators able to create an environment of excitement and positive motivation that leads to an emotional connection with the team, not just the task
Well equipped to interface at any level of the organization in a context of major cultural change
What You'll Do:
Work closely with different stakeholders to understand their needs and priorities in defining product features
Collect customer and stakeholder input for the development of technical requirements and product priorities
Write product requirements, user stories and manage a product roadmap
Leads user acceptance testing sessions to ensure product design meets requirements
Collaborate closely with engineering teams to ensure requirements are prioritized, implemented and validated
Analyze, manage, iterate and track the continued success of features in production
Identify and perform gap analysis
Assess cross-project impacts and take steps to resolve issues, particularly those standing in the way of progress, escalating when appropriate.

Participate in process and quality improvement activities, and end of sprint and release retrospectives.
Experience:
2-5 years of experience in customer journey mapping, user research, and user stories.
Experience in building and launching consumer digital products on web and mobile platforms ideally in a regulated industry in which privacy and security are paramount
Prior experience working as a product owner, product manager, designer or business analyst and known for rolling up your sleeves and getting the work done
Strong ability to make trade-off decisions between possible and desirable, which requires a good sense of what is technically feasible
Experience working in an Agile environment, ensuring user stories and acceptance criteria are captured correctly
Understanding of how to use data and analytics to create a personalized experience and attract customers
Knowledge of consumer products and passion around emerging technologies (e.g., Internet of Things, wearables, Beacons, NFC, big data) and how they will change consumer experiences
Past experience in a role that required collaboration, influencing others and required building trust
Bachelor's Degree in Business, Marketing, Computer Science or Information Systems

Last updated on Dec 22, 2015

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