Business-to-Business Collections Specialist
Type Contract (three to four month with possible extension)
Hybrid Pittsburgh, PA, US (Monday and Friday remote, Tuesday, Wednesday, Thursday onsite in town)
Salary commensurate with experience level
Job Title: Business-to-Business Collections Specialist
As a Business-to-Business Collections Specialist, you will play a crucial role in managing and maintaining the financial health of our organization by proactively and tactfully collecting outstanding debts from business clients. This role requires a strong understanding of financial processes, excellent communication skills, and the ability to build positive relationships with clients while ensuring timely payments.
Client Relationship Management:
Communicate with business clients to build and maintain positive working relationships.
Understand the unique financial situations of each client and provide personalized solutions.
Initiate contact with clients who have overdue accounts, utilizing various communication channels (phone, email, and letters).
Negotiate repayment plans and settlements while maintaining company policies and client goodwill.
Document all interactions and agreements in the collections system.
Must have good Excel skills
Last updated on Oct 27, 2023