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Job Description:

Responsibilities:
  • Ability to work under a deadline, pressure, handle stress and deliver professional results Long hours and weekends may be required to meet deliverables Demonstrates comprehensive knowledge of job-related tools and applications as well as strong detail to neatness.
  • Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment.
  • Experience in building, extending, troubleshooting, and repairing network copper/fiber infrastructure using Fluke testing equipment.
  • The ability to read and understand network CAD drawings along with the knowledge to connect routers, switches, Servers, Wireless Access Points, RFID Readers, Media Converters and adapters used on the network.
  • Understanding of industry standards in the area of infrastructure installation, and testing in an industrial/Data Center environment.
  • Performing maintenance and repair on outside plant facilities.
  • Observing all safety rules and regulations.
  • Assisting other technical personnel in the performance of their duties when requested.
  • Directing customer facing work and sales referrals.
Qualifications
  • Must live in the Atlanta, Georgia geography.
  • B.S. Degree in related field.
  • Ability to distinguish colors on facilities.
  • Basic computer skills including MS Office applications.
  • Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes).
  • Ability to work aloft (e.g. ladder).
  • A valid drivers license and satisfactory driving record.
  • Positive and professional appearance and demeanor when communicating the companys products and services to our customers.
  • Accountability/dependability (on time and on load when scheduled and serve on call as needed).
  • Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures).
  • Active Listening (ability to take input from customers, Client and co-workers to problem solve and improve skills).
  • Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions.
  • Active Learning (curious seeker of added information and actively works to improve skills and knowledge).
Bonus for point:
  • Prior experience as a customer facing telecom operations technician.
  • Basic electricity training/certification or documented equivalent work experience.
  • ADSL installation/repair experience (self/full installs).
  • A+/Net + Certified Required Soft Skills.
  • This position will be located in an office setter with frequent visits to our Data Center.

Last updated on Jun 23, 2023

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