Business Analyst Junior

Job Title - Business Analyst Junior

Duration: 1 year

Start Date 2022-04-01

End Date 2023-03-31

Location -Toronto

Must Haves:

Knowledge/experience in metric-based performance management is KEY**

Research and analysis experience in a BA capacity

Process improvement experience

Developing process and documenting/implementing process improvement

Working with data, Metrics Dashboards, PowerBI, Design of dashboard/UI **

Executive level reporting experience

Reporting to managers

Presentation skill/experience is important

Powerpoint at very high level

C-suite level presentation experience

Experience with design/development of an approach or framework

Description:

A note on Assignment Type:This position is currently listed as "Onsite "; however, the consultant will be remote due to COVID-19 related Work from Home (WFH) direction. Once the I&IT cluster staff are required to return to the office, the resource under this request will be required to work onsite as well.

Description

Responsibilities:

The Business Analyst will work with various technology teams to Implement end-to-end process improvements, organize various team meetings, assist with project finance tracking, assist in the creation of various solution deliverables, conduct process reviews, manage communications with stakeholders, conduct metrics-based reporting and improvement recommendations. The business analyst will provide services under the direction of the CSC (Community Services I&IT Cluster) project manager. The assignment entails working with managers, team leads, program analysts, and subject matter experts within the business ministries and Community Services I&IT Cluster throughout the engagement.

Key deliverables to be performed by this role include, but are not limited to the following:

Conduct business analysis at varying levels of the solution and phase of solution to

assess partner ministries' business problems or opportunities, documenting the business

requirements and business processes

Conduct interviews and facilitate workshops to elicit, review and confirm business

requirements, business process re-engineering, business models, business rules and

user interface design

Consult with partner ministries to assess their business issues/opportunities and to

identify

Create metrics dashboards using tools such as excel and PowerBI

Produce various levels of reports including executive, summary and status

Perform analysis of options, feasibility assessment, financial and cost-benefit studies to

provide advice and recommendations on feasibility of plans and investments to improve

program delivery and make effective use of I&IT solutions

Work closely with the subject matter experts, managers, and staff of business to identify

issues and clarify business needs;

Support the analysis of existing business processes, and recommend process

improvements through metric definition and data analysis;

Assist with the input and documentation of architectural/gating artifacts as required;

Assist project lead with project finance and milestone tracking;

Perform day-to-day tracking, reporting and facilitating resolution of issues and risks for

all project activities;

Ensure defined Change Management Process is followed for any change from agreed

scope, schedule, or quality;

Work collaboratively with other groups to ensure optimal integration as required;

Assist in project resourcing and resource allocations;

Assist in the creation of management summary reports, including defect reports,

financial breakdowns, etc.

Create metrics dashboards using tools such as excel and PowerBI

Assist project leads/managers with day to day tasks;

Complete work and achieve milestones within the assigned deadlines;

Notify the Cluster/Ministry Project Manager in writing of any issues or other material

concerns related to the Assignment Deliverables, as soon as the he/she becomes aware

of them;

Submit Deliverables for the Cluster/Ministry approval as they are completed;

Provide knowledge and skill transfer to a designated Cluster/Ministry staff;

Skills, Knowledge, Experience, and Qualifications:

Experience in documenting business processes, meeting minutes, etc;

Experience working with both the business users and IT teams;

Experience performing reporting within PowerBI

Experience creating user stories and customer journey diagrams

Experience developing metrics and measures for process management

Experience with DevOps

Experience with testing activities and defect management

Experience conducting research to identify industry best practices, as well as making

process improvement recommendations based on findings

Experience working on projects within a multi-client/partner environment;

Excellent analytical, problem-solving, and decision-making skills; verbal and written

communication skills; interpersonal and negotiation skills;

Expert skill with MS Office software, including Word, Excel, PowerPoint, Project, and

Visio;

A team player with the ability to coordinate multiple projects with competing priorities

and strict deadlines;

Act on behalf of the client to best communicate the business needs to IT solution teams;

Interface with the IT Project teams to ensure that the solutions align strategically with

client goals;

Skills

Experience and Skill Set Requirements

Business Analysis Skills - 40%

Demonstrated experience performing analysis of options, feasibility assessment,

financial and cost-benefit studies to provide advice and recommendations on feasibility

of plans and investments to improve program delivery and make effective use of I&IT

solutions

Demonstrated experience conducting business analysis at varying levels of the solution

and phase of solution to assess partner ministries' business problems or opportunities,

documenting the business requirements and business processes

Demonstrated experience conducting interviews and facilitating workshops to elicit,

review and confirm business requirements, business process re-engineering, business

models, business rules and user interface design

Demonstrated experience consulting with partners/clients to assess their business

issues/opportunities

Demonstrated experience producing various levels of reports (e.g. executive, summary,

status, financial breakdowns, etc.)

Demonstrated experience creating users stories and customer journey diagrams

Demonstrated experience conducting research to identify industry best practices, as

well as making process improvement recommendations based on findings

Demonstrated experience working with both the business users and IT team; bridging

with the IT Project teams to ensure that the solutions align strategically with client

goals, acting on behalf of the client to best communicate the business needs to IT

solution teams

Demonstrated experience working on projects within a multi-client/partner

environment;

Demonstrated experience documenting and analyzing existing business processes,

metrics and measures in order to recommend process improvement opportunities

Demonstrated experience working collaboratively with the subject matter experts,

managers, staff of business and other groups as required to identify issues and clarify

business needs to ensure optimal integration

Demonstrated experience creating metrics dashboards using tools such as excel and

PowerBI

Technical Skills - 40%

Demonstrated experience with MS Office software, including Word, Excel, PowerPoint,

Project, SharePoint and Visio

Demonstrated experience with Excel macros, V-lookups, formulas, and pivot tables

Demonstrated experience creating reports and dashboards with PowerBI

Demonstrated experience with DevOps

Project Management Skills 10%

Demonstrated experience producing Planning and Coordination documentation

(Processes, forecast reports, minutes, defect reports, etc.)

Demonstrated experience with formal deliverable approval processes

Demonstrated experience assisting project leads/managers with day to day tasks;

Demonstrated experience assist with the input and documentation of

architectural/gating artifacts as required;

Demonstrated experience assisting project lead with project finance and milestone

tracking, project reporting and facilitating resolution of issues and risks for all project

activities

Demonstrated experience ensuring compliance with a defined Change Management

Process is followed for any change from agreed scope, schedule, or quality

General Skills - 5%

A team player with the ability to coordinate multiple projects with competing priorities

and strict deadlines;

Demonstrated experience completing work and achieving milestones within the

assigned deadlines;

Demonstrated analytical, problem-solving, and decision-making skills; verbal and

written communication skills; interpersonal and negotiation skills

Demonstrated experience performing quality assurance activities, including testing,

defect tracking and reporting

Demonstrated experience reviewing and ensuring submitted documentation is

complete and accurate

Public Sector Experience - 5%

Demonstrated experience working within an organization of equivalent size and

complexity to the Public Sector

Demonstrated experience in working in accordance with policies and procedures of

Public Sector would be an asset

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Last updated on Jan 19, 2022