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Internal Communication & Engagement Specialist

thrivemarket · 30+ days ago

Los Angeles, CA

$76k+
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Full-time

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ABOUT THRIVE MARKET

Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices. Every day, we help our 1.4M+ Members find better products, support better brands, and build a better world in the process. We are a profitable, half-billion-dollar revenue business proving that mission-focused companies can succeed. We are also a Certified B Corporation, recently became a Public Benefit Corporation, and are a Climate Neutral Certified company. Join us as we bring healthy and sustainable living to millions of Americans in the years to come.

THE ROLE

The Internal Communication & Engagement Specialist will lead internal communication and employee engagement initiatives, playing a pivotal role in shaping and enhancing the employee experience across our organization. This role is ideal for someone who is an exceptional communicator (both verbal and written) and has a keen ability to identify and address communication gaps in a timely manner. A passion for fostering employee engagement—both remotely and in-person—is essential.

Work Environment: This is a hybrid position with the flexibility to work remotely. However, you will be expected to be in the office (Los Angeles) at least once a week when there are no in-person activities and every day during the preparation and execution of in-person programming or meetings. Flexibility to come into the office for other in-person activities as needed is also required.

RESPONSIBILITIES

Internal Communications
Work with key organizational stakeholders to ensure all internal communication is clear, consistent, up-to-date and aligned with the company’s strategic vision and values.
Monitor and measure the effectiveness of internal communication channels, and make recommendations for improvement based on feedback and data analysis.
Develop and maintain a company-wide event calendar to ensure that internal communications are timely, relevant and broadly communicated across FC and HQ.
Identify opportunities to promote employee engagement and help foster a positive company culture during in-person/remote activities.
Drive ownership for company event programming and drafting a proposed agenda for all in-person events.
Maintain the company’s internal communication tools, ensuring they are up-to-date, user-friendly, and aligned with the company’s goals and values.
Coordinate internal events and other initiatives to promote employee engagement and strengthen the company culture.
Develop internal communication plans that highlight the company’s mission with the support and engagement of Mission Team, ERGs and People Ops to ensure these strategies align with broader organizational goals.
Own and lead the company’s weekly All Hands meetings, ensuring they are substantial, productive, and impactful. You will be responsible for managing all aspects of the meeting, including coordinating with stakeholders, preparing content, and ensuring a seamless and timely flow of the agenda. Evaluate what other communication channels should be transitioned to centralized ownership of Internal Communications.
Mission
Work closely with the Mission Team to align internal communication strategies with the company’s mission of making healthy and sustainable living easy and affordable for everyone. Ensure that all messaging supports and amplifies mission-driven initiatives.
Support the Mission Team in planning, promoting, and executing mission-related events. Provide communication support to ensure these initiatives are effectively communicated and that there is a focus on participation and engagement.
Partner with the Mission Team, People Ops, and other departments to ensure a consistent and aligned approach to internal communication around Mission. Facilitate the integration of mission-driven messaging into all aspects of employee communication and engagement.
Collect and analyze employee feedback to continuously improve communication strategies. Work with the Mission Team and HR Director to adapt and refine approaches based on this feedback, ensuring they remain mission-focused and effective.
Serve as the POC for all scheduled mission focused activities ensuring they are the in-person representative of the People Ops department across the mission company events and that all event deliverables are provided in a timely manner and that the event runs smoothly.
Thriver Engagement
Lead the planning, coordination, and execution of in-person company events, ensuring that each event aligns with the company’s mission and values. These may include Thrive Week(s), ERG activities, Leadership Summits, and mission-driven activities.
Gather feedback from participants after each event to assess impact and identify areas for improvement. Use this feedback to refine and enhance future events, ensuring that they consistently deliver a high-quality experience.
Work closely with the Mission Team, HR, and other key stakeholders to align event goals with broader company objectives. Ensure that all events support the company’s mission and foster a sense of community and engagement among employees.
Manage event budgets effectively, ensuring that resources are allocated in a way that maximizes the impact of each event while staying within financial constraints.
Develop and execute communication plans to promote events internally, ensuring high employee participation. Collaborate with the internal communication team to craft messages that generate excitement and highlight the importance of each event.
Be prepared to address any issues or challenges that arise during events. Ensure that any disruptions are handled swiftly and effectively to maintain a positive experience for all Thrivers..
Oversee all logistical aspects of in-person events, including venue selection, catering, transportation, vendor coordination and so on. Ensure that all elements are seamlessly integrated to provide a smooth and enjoyable experience for Thrivers.

QUALIFICATIONS

Bachelor's degree (B. A.) from a four-year College or university, or equivalent.
Proven track-record of success in events and project management.
Excellent verbal and written communication skills and the ability to communicate effectively with various levels of the organization and ensure communication is consistently clear and concise.
Strong organizational, time management and multitasking skills.
Ability to effectively analyze and resolve routine and complex problems.
Adept at handling multiple tasks and concurrent projects.
Innate curiosity and desire to continuously learn and develop.
Strong ownership mentality.
Ability to travel and be in-person for events and/or company related initiatives in accordance with our scheduled programming and as needed/required.

BELONG TO A BETTER COMPANY

Comprehensive health benefits (medical, dental, vision, life and disability)
Competitive salary (DOE) + equity
401k plan
9 Observed Holidays
Flexible Paid Time Off
Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences
Ability to work in our beautiful co-working space at WeWork in Playa Vista and other locations
Free Thrive Market membership with exclusive employee discount
Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform

We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.

At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply.

Thrive Market is an EEO/Veterans/Disabled/LGBTQ employer

At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates is critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you’re thinking about joining our team, we expect that you would agree

If you need assistance or accommodation due to a disability, please email us at eeo@thrivemarket.com and we’ll be happy to assist you.

Ensure your Thrive Market job offer is legitimate and don't fall victim to fraud. Thrive Market never seeks payment from job applicants. Thrive Market recruiters will only reach out to applicants from an @thrivemarket.com email address. For added security, where possible, apply through our company website at www.thrivemarket.com.

JOB INFORMATION

Compensation Description - The base salary range for this position is $65,000 - $73,000/Per Year.
Compensation may vary outside of this range depending on several factors, including a candidate’s qualifications, skills, competencies and experience, and geographic location.
Total Compensation includes Base Salary, Stock Options, Health and Wellness Benefits, Flexible PTO, and more!

#LI-MR1

•

Last updated on Oct 21, 2024

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