AR Operations AnalystRemote
ABOUT THE ROLE:We're seeking an AR Operations Analyst who can bring exceptional billing skills to contribute or own a variety of financial accounting duties related to hardware and SaaS sales, which are distributed through a variety of sales channels in our global business environment. The ideal candidate has relevant Accounts Receivables, Customer Service, or Order Entry experience in fast growth high tech companies. The candidate should be an enthusiastic and quick learner who enjoys the startup pace, is willing to roll up their sleeves and work with details to get things done, and has the ambition to grow personally and professionally.
- Follow up with customers regarding all invoice issues through Salesforce cases.
- Ensure timely follow-up and resolution of internal and external inquiries.
- Contact customers regarding their past-due balance.
- Update collections notes and status to ensure cash forecasting is accurate.
- Process credit memos and refund requests, ensuring proper approval are in place.
- Prepare collection analysis and key metrics on a weekly basis.
- Manage customer-specific web portal requirements including daily invoice uploads.
- Perform month-end close-related activities, including preparing journal entries, reconciliations, flux analysis, and related reporting and disclosures.
QUALIFICATIONS:- Bachelor's degree in Accounting or related field, or equivalent 5 to 7 years of experience in billing and collections.
- Prior experience with NetSuite and Salesforce (Zuora is a plus).
- Analytical and problem-solving skills.
- Intermediate-level Excel (pivot tables, v-lookups, and macros).
- Excellent interpersonal communication skills, both written and verbal, with the ability to interact with a variety of functions across the organization.
- Experience with international accounting operations a plus.
req23-00515 •
Last updated on Jul 10, 2023