Qualifications:
Required Qualifications: 1-3 years of experience in contract/rebate/chargeback related processing functions High School Diploma or equivalent
Preferred Qualifications: 3-5 years of experience in contract/rebate/chargeback related processing functions B.S Degree in Finance Strong analytical, problem solving, organizational, communication, customer service, team based skills are required. Strong Microsoft Access, Excel, related applications
Responsibilities:
Scope This position is responsible for developing business processes for membership identification and validation, and creation and maintenance of new Vistex customer hierarchy. Rebate Specialist will be responsible to aide in the development and implementation of advanced tools/techniques used to resolve chargebacks. This position will work closely with Team Leaders, Contracts Administrators, Billbacks and Sale Operations departments to aide in integrating internal business processes in fulfilling all contractual obligations to external customers, Distributors and GPO's (Group Purchasing Organizations). Accountability
• This role is responsible for working with the GPO contracts teams to help them effectively maintain GPO membership rosters. He/she will develop processes to validate, create and maintain Client customer master files to be used throughout the contract/rebate reporting process.
• Responsible for managing the membership of a specific GPO, including roster maintenance (adds, changes, and deletes), customer validation and SAP account creation.
• Develop analytical tools to identify customer master account matches on customer related tables like customer cross reference and membership roster files for data conversion requirements.
• This role is heavily centered on resolving Billback discrepancies. Individual will work on creating efficiencies within the rebate resolution process and work closely with membership coordinators on resolving errors in a timely manner.
• Define, identify and participate in the design of reports, processes or tools needed to support the new Vistex Membership contracting strategy and rebate resolution process.
• Actively assist the Team Leaders and membership coordinators in supporting the business needs ensuring that all pertinent data is obtained to monitor, communicate and effectively resolve departmental inquiries.
• Responsible for coordinating and developing additional departmental metrics and KPI's (Key Performance Indicator's) across department teams to ensure as well as promote a cohesive engagement in reaching departmental goals.
• Responsible for completing all work necessary for Billback (Rebate) discrepancies and membership submission reports for GPO's and distributors. This includes but is not limited to Access queries, BW queries and Pivot Table creation. Work with cross functional teams to support ongoing reporting or data needs in this area. Must possess strong analytical skills and have the ability to develop sophisticated automation tools based on end user requirements. Required to have excellent organizational skills and must have the ability to multi-task and be self-motivated. Able to work independently, set own priorities based on current workload, and customer expectations and demands.
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Last updated on Jul 2, 2015