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Project Manager - Salesforce

$130k+
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Full-time
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Title: Project Manager - Salesforce
Company: Epson
Location: Long Beach
Type: 6-months contract; 40hrs/wk ONSITE
Interview Mode: Open

 
Past Feedback and Challenges:
 
  1. Short duration on project
  2. Does not feel enough experience on Salesforce
  3. Transitioned from other areas to Salesforce
  4. Does not elaborate on core requirements
  5. Have done work in multiple areas and not consistently in the areas they are applying for
 
This position will provide Project Management and Business Analysis for the Salesforce CRM implementation.  This role will work with business users, Salesforce team members, and other IT team members to drive a successful Salesforce implementation – including providing Salesforce expertise to configure, design, and deliver solutions, and effective project management to deliver project scope on time, on budget and with high quality deliverables.
 
Responsibilities:
  • Use Salesforce experience to develop accurate work estimates, project budgets and timelines
  • Develop project plan, identify potential risks and issues along with recommended solutions and mitigation, and provide regular updates to management including creating project status reports for steering committee meetings
  • Ensure project progress and quality by tracking action logs, risks, mitigation plans, change control plans, and tasks assignments
  • Work with business users to gather and document business requirements
  • Analyze the data, documents, inputs/outputs and provide Salesforce expertise to configure, design, and deliver solutions:
    • Support the integration of business processes, data and apps
    • Test and validate functionality and integrity of the changes before moving to production
    • Ensure systems work optimally together in a seamless fashion
    • Design data integrity protocols to prevent data entry errors to ensure data quality
    • Design and develop configurations and custom applications in a sandbox environment
      • Identify and evaluate best practices and make recommendations to management
 
Skills/Qualifications:
  • Detailed understanding of and experience with Salesforce.com CRM
  • 5-7 years of full life cycle Project Management and Business Analysis experience and experience with at least 3 full lifecycle Salesforce.com implementations
  • Solid understanding of Salesforce functionality and integrations (some understanding of Salesforce technology a plus)
  • Good understanding of integration with 3rd party systems and applications like SAP, Conversica, Newscred, LeanData etc.
  • Experience working with marketing automation solutions like Marketo and Pardot
  • Experience working on merge projects requiring merging of multiple Salesforce instances into single instance
  • Salesforce.com certifications are a plus
  • Excellent communication skills – written, verbal, presentation and interpersonal
  • Working knowledge of Agile methodology

Last updated on May 19, 2017

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