Have Copilot read job descriptions and extract out key info you want to know. Click "Analyze All" to try it out. Click on the Copilot's gear icon to customize the prompt.

J

Customer Support Analyst (Onsite)

jkjdnwgg6ps3uqzpkj4uetmcsryqb6027duusc37ikj0ldwe09fise51ub2xzlr0 · 30+ days ago

Columbia, SC, US

$30-45k

Full-time

Continue

By pressing the button above, you agree to our Terms and Privacy Policy, and agree to receive email job alerts. You can unsubscribe anytime.

We’re looking for a Customer Support Analyst for an onsite role in Columbia, SC. If you’re looking for a new opportunity, apply today!

Key Responsibilities:

Receive, investigate, and respond to customer inquiries regarding complex products, services, and issues via all channels through which customers are served
Will train on new business applications and be prepared to support upcoming system implementations
Learn existing business applications, how they interact with other applications and provides timely support to end-users
Resolve customer/association partner inquiries and issues
Recommend appropriate solutions
Resolve complex or reoccurring issues

Skills & Qualifications:

Experience in a customer support/call center environment preferably dealing with PC and application software, mainframe, and client server computer systems
Ability to communicate/interact effectively with customers, users, technical experts, and all levels of management
Strong customer service orientation; desire to embrace technology as a means of improving service
Proven organizational skills and demonstrated abilities to establish priorities, take initiative, work under time pressures, and exercise sound business judgment

Education/Certifications:

Associate degree in business OR technical discipline, as well as related experience or product knowledge to accomplish primary duties
Certified Help Desk Professional preferred
HIPAA certified preferred

Location: Columbia, SC.
This job is primarily an onsite role. You will be required to work at an onsite location. This position may allow up to 40% remote work.

The salary range for this position is $30,000 - $45,000. Actual compensation within that range will be dependent upon the individual's skills, experience, and qualifications.

23-00596, Customer Support Analyst

TM Floyd & Company is an equal opportunity employer and values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

We offer a generous array of benefits, depending on the length of assignment. We also offer a referral bonus of up to $1,000. Ask us for more details!

TM Floyd & Company participates in E-VERIFY
AAP, EEO •

Last updated on Oct 11, 2023

About the company

J

jkjdnwgg6ps3uqzpkj4uetmcsryqb6027duusc37ikj0ldwe09fise51ub2xzlr0

More jobs at jkjdnwgg6ps3uqzpkj4uetmcsryqb6027duusc37ikj0ldwe09fise51ub2xzlr0

Analyzing

C# Developer (Onsite)

San Antonio, Texas

·

30+ days ago

SOC Analyst (Onsite)

Columbia, South Carolina

·

30+ days ago

Software Development Project Manager (Onsite)

Cary, North Carolina

·

30+ days ago

Project Manager (Onsite)$98k+

Columbia, South Carolina

·

30+ days ago

IT Sr. Project Manager (Onsite)

Columbia, South Carolina

·

30+ days ago

More jobs like this

Analyzing

Account Coordinator$37k+

G

Grapevine · Influencer marketing platform for YouTube

Boston, Massachusetts

·

30+ days ago

Accounts Payable Coordinator$14.78+ / hour

BC

Blairco Heating & Air Conditioning · HVAC and plumbing services

Altoona, Pennsylvania

·

30+ days ago

Title Insurance Customer Service Template$37k+

R

rajdnwiu7c8r934thp9x1p3cy8m5bv00f9sctvg8eqkxizduzvwvbmtwwys93l1z

Marina del Rey, California

·

30+ days ago

Client Support Professional$37k+

FL

FoxHill LLC · Healthcare management and consulting

Remote

·

30+ days ago

Customer Service Representative 1$37k+

9

9xjdnwf8nt489qdiu4ab0qq7clsnet01f27n6pjaxju02yq1u697ou3dvfougsq9

Tyler, Texas

·

30+ days ago

USA - Customer Service Representative II - 1st shift$37k+

avjdnwvktc8z3bx6l3wwkvfirw921o01dc13686pl8p2ms6rppml7fy62a3w25ra

Deerfield, Illinois

·

30+ days ago

Customer Service Representative - 2nd Shift$37k+

B

b6jdnwcpcemgg8el3r9winlpunj8hc038b1vkhowrzxn9gitznreodi38t7rirkp

Portage, Michigan

·

30+ days ago

Customer Service Representative III$37k+

R

rsjdnwc9jel4i3xyjsm3m8vnhrmayk037bphn44zg3i1bl3dcjtqhqlclsisinpr

Alpharetta, Georgia

·

30+ days ago

Freelancing Expert - Chat Assistant (Customer Support)$37k+

F

fud

Remote

·

30+ days ago

Appointment Setter$37k+

T

thelocalpages

Salt Lake City, Utah

·

30+ days ago

For job seekers

Job searchSearch millions of jobs

LaunchpadNew

Resume to business

Cover Letter StudioGenerate a cover letter

Add to ChatGPTFind and discuss jobs

For employers and recruiters

Resume ScreenerOrganize and rank candidates

Talent PipelinePre-order

Source top talent

Promote a jobReach more candidates

For everyone

Referral programEarn 30% commission

Get mobile appBrowse anywhere

Jobs API

Become a partner

Developed by Blake and Linh in the US and Vietnam.

We're interested in hearing what you like and don't like! Live chat with our founder or join our Discord

Changelog

🚀 LaunchpadNov 27

Create a site and sell services based on your resume.

🔥 Job search dashboardNov 13

Revamped job search UI with a sortable grid, live filtering, bookmarks, and application tracking.

🫡 Cover letter instructionsSep 27

New Studio settings give you control over AI output.

✨ Cover Letter StudioAug 9

Automatically generate cover letters for any job.

🎯 Suggested filtersAug 6

Copilot suggests additional filters above the results.

⚡️ Quick applicationsAug 2

Apply to jobs using info from your resume. Initial coverage of ~200k jobs in Spain, Germany, Austria, Switzerland, France, and the Netherlands.

🧠 Job AnalysisJul 12

Have Copilot read job descriptions and extract out key info you want to know. Click "Analyze All" to try it out. Click on the Copilot's gear icon to customize the prompt.