Client's expectations
Minimum 9+ Years of experience as a Jira Administrator, you support Jira and related tools across Client.
Minimum 5+ Years of experience as a System Administrator
Heavy work experience in Upgrading on Jira, Confluence and Cloud
Heavy work experience Cloud migration with Jira
Heavy work experience with third party integrations done with Jira, Confluence and Cloud
Heavy work experience Automation scripts used for automating tasks
Heavy work experience on perform version upgrades (illustrate)
Heavy work experience in integration with third party applications and automation.
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Job Description
Jira is a strategic platform and application used by most teams across Client and you will play a crucial role in how the platform is used across the organization.
You will be responsible for front-end configurations, implementing customization, evaluating, implementing and managing plug-ins, integrations, and for being a go-to source for all Jira related questions and tasks.
You will be a key partner and SME working with internal PMOs and Jira SME's across the organization to align Jira to our SDLC and best practices.
You are naturally curious and like to solve problems.
You are customer-centric.
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Responsibilities:
In this role, you must be able to:
Be the Subject Matter Expert (SME) for Jira.
Be a change agent to drive transformation of how we manage work.
Drive innovation on how work is performed using Jira
Create custom Jira projects, complex workflows and permission schemas
Manage Jira and Plugin version upgrades
Create training material and standard operating procedure documentation
Provide formal and informal training to Jira users
Identify, test and recommend new plugins to meet project requirements
Define access permission schemas for internal and external Dropbox users
Be a key contact for Atlassian support
Align Jira with PMO processes and standards (Waterfall, Agile and Kanban)
Last updated on Oct 4, 2023
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