Job Title :- Voice Engineer (Avaya)
Job Location :- Roseburg, Oregon
Onsite
Avaya L2
Nortel L1
"• Excellent Communication Skills
• Avaya L2 skills preferred
• 5+ years’ experience in handling Avaya & Nortel Communication Infrastructure including Media Servers, Modular Messaging, CMS, Media Gateways etc.
• 8+ years of total Network Voice experience required, preferably Legacy
• Previous onsite experience preferred
• Understanding of the following product categories: SIP Proxy Server, Session, Border Controller
• Protocol experience including H.323, MEGACO, MGCP, SIP
• Hands-on experience in troubleshooting and implementing PBX features, Call Center Feature
• Skills on Voice administration, Voice Mail, ISDN PRI's, VoIP, TDM etc
• Basic knowledge of Firewalls, QoS, NAT, VLAN, DNS, routing, IP addressing
• Familiarity with basic Networking like router, switches
• Experience with call recording technology preferred.
• Avaya ACSA, ACSS Certifications preferred, Nortel.
• Problem & Incident Management experience
•
Last updated on Jul 12, 2022