System Administrator L3

Note: Need Senior exp resources only

Job Summary:
Seeking a highly skilled and experienced System Administrator at Level 3 to lead our advanced system administration efforts. The ideal candidate will play a critical role in designing, implementing, and optimizing our Windows based infrastructure, should possess excellent problem-solving skills, and the ability to mentor junior team members.

Responsibilities:

• Lead the design, implementation, and maintenance of complex Windows-based systems, including servers, clusters, and virtualized environments.

• Provide expert-level technical support for escalated incidents and complex service requests, collaborating closely with Level 1 and Level 2 teams.
• Analyze and resolve critical system and application issues, ensuring high availability and performance of the windows infrastructure.
• Architect and manage Active Directory and related services, including integration with other enterprise systems.
• Develop and implement best practices, ensuring the integrity and confidentiality of the Windows environment.
• Collaborate with cross-functional teams to plan and execute system upgrades, migrations, and patch management.

• Design & implement disaster recovery & business continuity solutions for Windows environments.
• Automate repetitive tasks using scripting languages (e.g., PowerShell) to improve efficiency and manual intervention.
• Mentor and provide technical guidance to Level 1 and Level 2 System Administrators, advancing their professional growth.
• Stay up to date with emerging technologies, industry trends and best practices in Windows system administration.
• Strong understanding of network and server security including CIS, SSL/TLS, IPSEC, etc.

• Handle escalations, work closely with customers and provide RCA for the issues within SLA.
• Review performance of the team and share details with customers.

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Last updated on Sep 7, 2023