Project Manager - Sales & Trading Change Management

• Analysis and review of the currents Change management processes and procedures: Change Committee Boards, Pre change tests, communication, validations, rollback
• Contribute to the reporting, KPIs and controls review and improvements
• Contribute to the standardization of tooling/templates of Change Management
• Collaborate with CIB EMEA and IT group on the action plans
• Establish the structure of the project aligned with the PMO team processes
• Ensure project objectives are communicated to relevant stakeholders, committed, managed and met with the expected quality of the deliverables
• Manage the project budget
• Set up a local project governance and contribute to EMEA governance
• Report progress and escalate issues, following relevant PMO processes

• 10+ years experience in project management
• Expertise in project management, strong communication and organizational skills and knowledge of IT services
• Excellent understanding of IT Change management processes and procedures
• Knowledge of ITIL methodology to analyze and review/ enforce the existing processes
• Knowledge of ITSM Service Know tool
• Experience in a Change Management role, ideally gained within a Financial Services, Banking or Insurance environment
• Exceptional communication (verbal and written) and interpersonal skills, with the ability to engage at all levels of the organization
• Excellent analytical and problem-solving skills i.e., the ability to anticipate problems and solve them quickly and effectively
• Leadership skills - ability to build strong working relationships to execute and successfully complete the programs and projects
• Strong organizational skills
• Proficient with Microsoft Office products, especially with driving a narrative through PowerPoint
• Ability to quickly adapt to change
• Flexible to work and be responsive during off peak hours as needed

Last updated on Nov 15, 2023