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IT User Support Analyst II
Location: San Francisco, CA
24 Months
IT User Support Analyst II
Responds and resolves cyber security incidents. Acts as a triage specialist to incidents. Escalates trouble tickets to Tier 2 Analyst(s) as needed.
Key Responsibilities and Duties
Monitors the operation of systems and networks to ensure business continuity. Reviews the latest alerts to determine relevancy and urgency.
Scans to identify security vulnerabilities and potential risks; takes effective measures to prevent and reduce cyber security incidents.
Analyzes potential risks, vulnerabilities, malware, etc.; as needed.
Contributes to security audit on a regular basis to ensure compliance with cyber security policies and standards. Manages and configures security monitoring tools (netflows, IDS, correlation rules, etc.).
Educational Requirements
University (Degree) Preferred
Work Experience
2 Years Required; 3 Years Preferred
Start Date: 09-May-2022
End Date: 09-May-2024 •
Last updated on Apr 29, 2022