Sharpsmart is a part of the Daniels Family; a large international business with operations across Australia, South Africa, United Kingdom, Canada, and the United States. An essential service provider to Healthcare, Daniels Health & Sharpsmart were founded with the vision of “making healthcare safer” – we have achieved this through innovative safety products and clinically-focused waste services that lead the industry.
As we continue to expand, we're excited to open our doors for a Administration Lead to join our team!
The candidate we’re looking for is someone who takes ownership and has self-driven initiative and a “do what it takes” attitude. Day to day you will be providing high-quality administration, managing processes inline with business needs and co-ordinating alongside our Operational & Transport teams.
As a growing company, we are looking for someone who wants to grow with us and use a lead role as a stepping stone to refine their skills and prove their ability to do what it takes.
What will your role involve?
- Managing the whole administration of customer order from point of order placement to clean submittal to billing
- Analysing data against requests to confirm requirements and coordinating internal departments to accommodate customer requests
- Working towards Service Level Agreements and ROI standards
- Reviewing and interpreting data sets to obtain information to submit performance metrics/reports, fulfil information requests and drive efficiencies
- Maintaining accurate electronic and hardcopy records, files and documentation along with support for any requests internally
- Managing inventory of office consumables and lead on officeinitiatives to maintain standards
- Support and attend Customer Visits
- Constantly look for new ways to better/improve the current administrative process
Who are we looking for?
- 2+ years of administrative experience (retail, operational, hospitality or corporate will be considered)
- Strong knowledge of administrative process and procedures
- Intermediate to Advance with computer systems (Microsoft office suite, etc.)
- Strong communication skills both written and verbal
- Proven experience in improving processes and procedures
- A positive "can-do" attitude and approach to responsibilities with an ability to meet new challenges and changes with an open mind
- Ability to react positively with sudden and unexpected changes in demand
- Strong attention to detail, all work accurate and performed to a high standard
- Excellent organizational skills
What are we offering?:
- Competitive salary package plus bonus potential
- Pension
- Private Healthcare and Dental care options
- Employee benefits scheme including financial planning, gym scheme, discounts across a range of retail, days out & leisure, travel, motoring, food & drink plus much more.
- Genuine investment throughout your career for professional development
- Company events and networking opportunities
- Stability as an essential service to healthcare, ensuring a non-seasonal and stable business environment
Why work for us?
As a company we are a little out of the box – we move fast, we’re entrepreneurial, we’re growing rapidly at both a national and global scale, and for the right person this is a very exciting company to be a part of! We have a strong established brand with a compelling story, and you would be joining our team with stakeholders in Canada, Australia and the US.
Daniels Health & Sharpsmart is an equal opportunity employer. In accordance with anti-discrimination law, it is the purpose of this policy to effectuate these principles and mandates. Daniels Health & Sharpsmart prohibit discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law. Daniels Health & Sharpsmart conforms to the spirit as well as to the letter of all applicable laws and regulations.
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Last updated on Oct 16, 2024