Critical Time Intervention Coach

If you are interested in a rewarding job and a supportive culture, as well as, being part of an organization that rates the highest in the state for consumer satisfaction, Seacoast Mental Health Center, Inc. has openings for a CTI Coach to join our team!

At Seacoast Mental Health Center, we provide hope and promote recovery for children, adolescences, adults and their families in the Eastern half of Rockingham county. The rising demand for mental health and substance use disorder services offers immediate employment opportunities

If you like making a difference in your community and are passionate about working in a non-profit organization, Seacoast Mental Health is an excellent choice!

Essential Functions: 

1.      The CTI Coach spends time with each client to assess needs, listen to challenges, coach individuals through their recovery, and refer to concrete services. Most CTI services take place in the community.

2.      The CTI coach will have a caseload of up to 20 people, with amount of time spent per person depending upon individual need.  

3.      The CTI coach partners with the client and with community service providers to identify barriers and enact comprehensive plans with appropriate connections to support stability and safety in the community.

4.      The CTI coach documents all activities, service plans, and required metrics in the prescribed electronic health record.

5.      The CTI Coach will meet with the potential client pre-discharge, obtain agreement/consent, and meet with appropriate collateral contacts at the inpatient setting.

6.      The CTI Coach will accompany each individual on the day of discharge to support and assess primary needs and barriers. Ensure connection to primary supports, including but not limited to mental health services, SDoH supports as needed, and social/support groups. Strengthen supports through active engagement and intervention, both with the individual and with collateral contacts.

7.      The CTI Coach will make home visits, engage in collaborative assessments, meet with existing supports, introduce client to new supports and give support and advice to client and caregivers

8.      The CTI Coach will engage with and support primary supports to promote attendance at treatment and SDoH appointments, as well as, focus on long term stability by providing supportive services that will ensure that all long-term services remain in place and that there are no impending avoidable disruptions , This will be accomplished by observing operation of support network, mediating conflicts between client and caregivers, help modify network as necessary and encouraging the client to take more responsibility.

9.      The majority of the interventions should be in-person.

10.    CTI coaches may need to work a flexible schedule to ensure continuity of care and optimal support services.

11.   Other duties as assigned.

The position requires an Associate’s degree in human services, psychology/social work, business management or  management  or related field and equivalent experience. Bachelor’s degree preferred. Experience with behavioral health or social determinants of health (SDoH) systems, including case management or delivery of clinical interventions. Experience with social determinants of health-related programs, including but not limited  to housing, employment, food insecurity, and entitlements, Understanding of NH systems of care, with experience working between systems. Comfort with technology and reporting systems, with the understanding that use of the agency’s electronic record is compulsory. Knowledge of treatment modalities and interventions such as service coordination, behavior management, independent living skills training, supportive counseling, family education, discharge planning and crisis intervention. Have and maintain a valid state driver's license and personal automobile insurance.

Seacoast Mental Health Center, Inc. offers a generous compensation package including paid time off, health and dental plans, retirement account match, etc.  We are an Equal Opportunity Employer, and we value the diversity of our community. 

This position requires that you be vaccinated against COVID-19, unless you apply for and receive an exemption to this requirement for a religious or medical need.

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Last updated on Oct 2, 2024