Description
We are open to supporting 100% remote work anywhere within the US.
ICF’s Digital Modernization division is a rapidly growing, entrepreneurial, technology department, seeking a ServiceNow Business Analyst to support upcoming needs with our federal customers. Our Digital Modernization division is an information technology and management consulting department that offers integrated, strategic solutions to its public and private-sector clients. ICF has the expertise, agility, and commitment to design, build, and operate high-performance IT engines to support all aspects of our client’s business.
Based on your experiences and interests, we may ask you as a technology professional to support growth-related activities, including (but not limited to) RFI, RFP, prototypes, and oral presentations. Team members are also expected to uphold and maintain appropriate certifications necessary for their practice expertise.
Position Overview
The Business Analyst is responsible for gathering and documenting system/business requirements in the form of user stories and use cases, performing requirement analysis and systems analysis, facilitating the design and development of software solutions, assisting with the testing process, and helping the quality assurance process.
Responsibilities
Responsible for stakeholder management, requirement elicitation, preparing estimations for business analysis tasks and deliverables, systems analysis, and preparing functional specifications using user stories, acceptance criteria, and use case narration. Responsible for ensuring unique business needs are properly translated to functional specifications and providing a system solution, assisting with the maintenance of project schedules, and developing various status reports.
Job Requirements
Plan out business analysis efforts, including stakeholder analysis, communication planning, and elicitation techniques.
Support discussions on establishing and controlling application scope.
Facilitate requirements gathering via meetings, interview sessions, brainstorming, documentation analysis, and other techniques as necessary.
Support customer meetings to understand current client business practices and business needs supporting requirements analysis.
Document and validate high-level business needs.
Document quality attributes, interfaces, and other non-functional requirements
Ensure that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable,, and that they conform to standards.
Validate requirements with business stakeholders and team members.
Manage client relationships and expectations during the requirements-gathering phase.
Collaborate with stakeholders and team members regarding requirements development and translation into software specifications.
Support traceability efforts from high-level business needs through functional validation.
Participate in requirements prioritization.
Support requirements decomposition into specifications
Write detailed descriptions of user needs, program functions and dependencies required to develop or modify applications.
Support development and refinement of requirements, identifying and recommending corrections to gaps or deficiencies.
Manage changes to baselined requirements through effective application of change control processes and tools.
Consolidate user stories and user feedback on apps throughout the development cycle.
Write and/or review documents needed to support application release.
Coordinate the stage gate review process including assembling document packages and working with team members to complete required documentation.
Works closely with developers and testers to ensure all requirements are understood and have corresponding test scripts.
Ensure the project teams have clear, consistent, and testable requirements.
Support business validation of functionality
Manage the documentation for multiple applications and releases across more than one development team while meeting deadlines.
Assist in maintaining concurrent project schedules.
Develop weekly and monthly status reports.
Required Skills
5+ years of experience in Information Technology as a Business Analyst and Tester.
2+ years of experience facilitating meetings with business owners, technical leads, and other stakeholders.
1+ year of experience Capturing business needs and developing corresponding functional solutions.
1+ years of experience Facilitating the development of technical requirements, user stories, and mockups to address business needs and working with developers and testers to ensure prototype solutions meet expectations.
US Citizenship is required (required by the federal government for this position).
Must have an active Secret clearance.
MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply.
Preferred Skills
Experience in a government environment
Experience with r BPM tools
Experience with using JIRA.
Agile development practices
MS Visio
Last updated on Jan 3, 2024
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