Production Supervisor

Production Supervisor (3 PM-11:30 PM, Monday to Friday after training)

Responsibilities:

• Training and Guidance: Assist in training new and existing Production Associates. Provide guidance on interpreting job tickets and associated instructions.

• Performance Oversight: Review monthly performance goals with a team of up to 6 employees.

• Strategic Collaboration: Engage in ongoing strategic planning and resource utilization to maximize productivity.

• Workload Management: Assess workloads and efficiently delegate tasks based on staff and machinery availability.

• Machine Optimization: Collaborate with Technicians to troubleshoot and improve machinery for sustained high output levels.

• Operational Efficiency: Ensure daily SLAs are met, utilizing tools such as Open Cards and Open OnDemand.

• Quality Control Leadership: Lead departmental initiatives for quality control procedures and guidelines.

• Adaptation and Coordination: Lead the department in adapting to increased production volumes within tight timeframes, collaborating with Matching and Quality departments to ensure timely job completion.

• Defective Material Identification: Encourage proactive identification of defective materials by the team.

• Support and Verification: Support the Production Manager in job set-up, coordination, and clean-up. Verify outbound goods' quality to align with COS QC standards.

• Technical Operations: Utilize proprietary COS software and tools for job check-ins and quality control.

Requirements:

• Experience: 3-5 years in machine operation, preferably in a mail production setting. 1-3 years of leadership experience required.

• Industry Knowledge: Proficient understanding of mailing/printing industry terminology.

• Skills: Basic math and reading skills, proficiency in navigating web browsers and MS Office 2013 Applications (especially Excel).

• Management Skills: Planning and people management skills are essential for the role.
  
   

Last updated on Nov 13, 2023