VIP Manager - Slovenian, Casino

<p>A brilliant opportunity for a driven VIP account manager who loves engaging with players and is extremely results oriented. <strong>Being a native Slovenian speaker is a requirement</strong> for this role, and you must have at least 2 years' experience within igaming, of which one year must be within VIP Management. </p><p><strong>Basic salary from 2000-5900 net monthly</strong> depending on seniority.<br><br>Up to<strong> 5000 BGN </strong>monthly KPI related <strong>bonus</strong></p><p><strong>Role &amp; Responsibilities</strong></p><ul> <li>Engage with VIP clients via chat, email and phone</li> <li>Identify potential VIP clients</li> <li>Develop and sustain solid relationships with VIP clients</li> <li>Assess and resolve clients' issues</li> <li>Meet VIP players for streamed and live events</li> <li>Evaluate and provide feedback on various segments relating to KPI performance</li> <li>Meet or exceed KPI targets</li> <li>Take active part in developing and implementing VIP programs and initiatives</li></ul><p><strong>Required Skills &amp; Experience</strong></p><ul> <li><strong>Native-speaker</strong> in <strong>Slovenian</strong>, both written and spoken</li> <li>Fluent communication skills in English, both written and spoken</li> <li>A minimum of <strong>2 years</strong> experience of working within <strong>igaming</strong>, of which 1 year or more in <strong>VIP</strong> management</li> <li>1+ year experience of working with VIP players active on the <strong>Slovenian</strong> market</li></ul><p><strong>About this role</strong></p><ul> <li>Office-based in Sofia, Bulgaria (no remote flexibility)</li> <li>Shifts are worked between the hours of 09:00-02:00 (<strong>no night shifts</strong>)</li> <li>Late shifts can be worked from home </li> <li><strong>2000-5900 net monthly salary (BGN)</strong></li> <li>Comprehensive KPI-related <strong>bonus</strong> scheme of up to <strong>5000 BGN</strong> <strong>monthly</strong></li> <li>This role is NOT available on a remote or hybrid-remote basis but is FULLY office-based apart from late shifts</li></ul><p>Apply with your detailed CV in English, please.</p><p><br>*JobMatchingPartner Limited is a recruitment agency licenced in Malta, EU. We act on behalf of numerous clients based in Malta and elsewhere. JobMatchingPartner does not share your personal details with any third party without your written consent</p> •

Last updated on Oct 9, 2024