Company is a global technology, consulting, and digital solutions company with problem-solving abilities and an emphasis on developing ingenious solutions that allow its clients to remain competitive, profitable, and secure in an evolving business environment.
The company anticipates and leads change to remain in the leader’s quadrant for profitable growth, driven by partnerships with globally leading hyperscales like AWS, Google Cloud, and Microsoft. It has built strong capabilities in new as well as existing technologies such as cloud, data, and digital, pioneering new frontiers.
Salary range: $180k-$200k/Annum + Benefits
Responsibilities:Client Relationship Management:
- As a Client Partner - HiTech, you will be responsible for building and maintaining strong relationships with clients in the high-tech industry.
- You will act as a strategic advisor, understanding their business needs and aligning our products and services to help them achieve their goals.
- Your primary objective will be to drive revenue growth by expanding our client base, increasing customer satisfaction, and maximizing account profitability.
Strategic Account Planning:
- Build and nurture long-term relationships with key decision-makers and influencers within client organizations.
- Gain a deep understanding of clients' business objectives, challenges, and market trends.
- Serve as the primary point of contact for clients, addressing their inquiries, concerns, and requests in a timely manner.
- Proactively identify opportunities to upsell and cross-sell our products and services.
Sales and Business Development:
- Develop strategic account plans in collaboration with internal teams to drive client success and revenue growth.
- Conduct regular account reviews to assess client satisfaction, identify areas for improvement, and develop action plans accordingly.
- Stay updated on industry trends, competitive landscape, and emerging technologies to provide insights and recommendations to clients.
- Meet or exceed sales targets by identifying new business opportunities within existing accounts and acquiring new clients.
- Collaborate with the sales team to create compelling proposals, presentations, and pitches tailored to clients' needs.
- Negotiate and finalize contracts, ensuring favorable terms and conditions for both parties.
- Track sales metrics, analyze data, and provide accurate sales forecasts and reports.
Customer Success and Satisfaction:
- Work closely with internal teams, including product development, marketing, and customer support, to ensure client satisfaction and successful project delivery.
- Advocate for clients' needs and provide feedback to internal stakeholders to drive product enhancements and service improvements.
- Collaborate with the delivery team to ensure smooth onboarding, implementation, and adoption of our solutions.
- Monitor client satisfaction levels, identify areas for improvement, and implement measures to enhance the customer experience.
- Act as an escalation point for critical client issues, ensuring prompt and effective resolution.
- Conduct regular client satisfaction surveys and feedback sessions to gather insights and drive continuous improvement.
- Bachelor's degree in Business Administration, Marketing, or a related field (MBA preferred).
- Proven experience in client management, business development, or sales in the high-tech industry.
- Strong understanding of the high-tech market, trends, and competitive landscape.
- Exceptional interpersonal and communication skills with the ability to build rapport with clients at all levels.
- Strategic thinking and ability to translate client needs into effective business solutions.
- Results-oriented mindset with a track record of meeting or exceeding sales targets.
- Excellent negotiation, presentation, and relationship-building skills.
- Ability to work in a fast-paced, dynamic environment and manage multiple client engagements simultaneously.
- Strong analytical and problem-solving abilities.
- Proficiency in CRM software and Microsoft Office suite.
Join ApTask, a global leader in workforce solutions and talent acquisition services, as we shape the future of work. We offer a comprehensive suite of offerings, including staffing and recruitment services, managed services, IT consulting, and project management, providing unparalleled opportunities for professional growth and development. As a member of our dynamic team, you'll have the chance to connect businesses with top-tier professionals, optimize workforce performance, and drive success for our clients across diverse industries. If you are passionate about excellence, collaboration, and innovation, and aspire to make a meaningful impact in the world of work, come join us at ApTask and be a part of our mission to empower organizations to thrive.
Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.
Candidate Data Collection Disclaimer:
At ApTask, we prioritize safeguarding your privacy. As part of our recruitment process, certain Personally Identifiable Information (PII) may be requested by our clients for verification and application purposes. Rest assured, we strictly adhere to confidentiality standards and comply with all relevant data protection laws. Please note that we only collect the necessary information as specified by each client and do not request sensitive details during the initial stages of recruitment.
If you have any concerns or queries about your personal information, please feel free to contact our recruitment team at email@example.com .
Last updated on Aug 4, 2023