Our CSRs make a difference in the lives of our clients and patients every day. You play the starring role in every client experience, from checking patients in and out of their appointments to managing phones and scheduling appointments - while providing exceptional customer service every step of the way.
What we are offering:
Remarkable Culture – You will work for veterinary hospitals where you come to stay and build your career. Our management team is experienced and supportive. Our staff provides great service and compassionate care while having fun and working as a team. We are all about supporting each other and encouraging career development!
Consistent Schedule – We provide a consistent schedule you can count on. We respect your home/work life balance.
Requirements
- Veterinary or medical office experience is preferred but not required.
- Ability to use positive, professional language and excellent communication skills, even in challenging situations
- Time management and organizational skills
- Willingness to learn and grow
- A passion for both pets and people
- customer service experience
- Advanced English (customers are located in The US)
- Located in Guadalajara city
- Open to hybrid
Benefits
Awesome Benefits for Our Team! 🚀✨
- 🎄 Christmas Bonus: 30 days, to be paid in December.
- 🩺 Major Medical Expense Insurance: Coverage up to $20,000,000.00 MXN.
- 🩹 Minor Medical Insurance: VRIM membership with special discounts on doctor’s appointments and accident reimbursements.
- 😁 Dental Insurance: Always smile with confidence!
- 💼 Life Insurance: (Death and MXN Disability)
- 🌴 Vacation Days: 12 vacation days in accordance with Federal Labor Law, with prior approval from your manager. + 📅 Floating Holidays: 3 floating holidays in addition to the 7 official holidays in Mexico.
- 📱 Cell Phone Reimbursement & Transportation Subsidy.
- 🌐 Hybrid Scheme: Enjoy the best of both worlds, remote and in-office work.
- 🌍 Multicultural Exposure: Work with operations within Mexico and United Satates.
- 🎉 MezTal Internal Events: Strike a healthy balance between your professional and personal goals.
- 💸 Exclusive Discounts: Benefits with different companies for being part of MezTal.
- 📚 Academic Agreements: Access to national universities and language schools.
- 🚀 Career Growth: We will search the best conditions for progressing in your career.
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Last updated on Aug 16, 2024