<p><strong>Client Account Manager </strong></p><p>We are growing our sales function, and we are looking for a dynamic, client-focused Account Manager to help us establish a new account management function. </p><p>This role is key to supporting our existing client base and driving additional revenue through relationship management and tailored service offerings.</p><p>If you are passionate about building long-term client relationships and driving revenue growth, we would love to hear from you! </p><p>This role is office based at our Sheffield office. </p><p><strong>About Harper James </strong></p><p>Harper James is a growing and ambitious commercial law firm like no other. Forget any misconceptions you may have about the legal industry, we're not stuffy or inhibited by traditions.</p><p>Founded in 2014, our purpose is as strong now as it was then - to enable growth-oriented businesses to succeed through delivering top-quality and accessible legal services by acting as partners in our clients’ journeys while our people enjoy a true work-life balance.</p><p>Harper James continues to grow at c40%+ year on year. This year, more than 140 people will support 3000+ businesses and we expect to double our turnover over the next two years.</p><p><strong>Key Responsibilities</strong></p><ul> <li>Build and maintain strong relationships with our existing clients.</li> <li>Identify opportunities for cross-selling and upselling additional legal services.</li> <li>Proactively manage client accounts to ensure satisfaction and retention.</li> <li>Collaborate with internal teams, including legal and business development, to ensure seamless service delivery.</li> <li>Meet revenue targets by identifying client needs and providing relevant solutions.</li></ul><p><strong>What we are looking for </strong></p><ul> <li>Proven experience in account management or client relationship roles, ideally within professional services.</li> <li>Strong communication and negotiation skills.</li> <li>Ability to manage multiple client accounts with a focus on service excellence.</li> <li>A proactive and results-driven approach to client engagement.</li></ul><p><strong>The bottom line </strong></p><ul><li>An opportunity to play an important part in the next phase of growth for a law firm leading innovation within legal services. </li><li>An environment with no politics, no bureaucracy, working with a passionate, supportive and dedicated team who all play a fundamental part in the success and continued growth of the business.</li><li>Competitive salary and OTE.</li><li>33 days holiday, including public holidays.</li><li>Option to buy up to 5 holiday days a year.</li><li>Private Healthcare</li><li>Death in service benefit. </li><li>Access to our electric car scheme. </li></ul><p>If you’re ready to help Harper James Solicitors strengthen and grow our client relationships, apply today!</p><p>NO AGENCIES PLEASE </p> •
Last updated on Oct 7, 2024