About us
Insightful is a market-leading platform for employee productivity and workforce analytics. We process really big data, synthesize it into actionable insights and ultimately provide a best-in-class/easy-to use product which empowers enterprise customers to improve employee productivity, business processes and overall staff well-being.
Job Description
Your role as a Senior Customer Success Manager will be to collaborate with some of Insightful’s largest and more strategic customers, driving adoption and ensuring continued value from our solutions through effective proactive engagement. Key activities will include tailoring new customer onboardings, managing and closing expansion, upsell and renewals. Your success will be measured through your clients’ retention, expansion and overall experience using Insightful.
To be successful in this role you should be passionate and curious about technology, proactive with customers, and hyper-focused on maintaining and increasing revenue.
Responsibilities:
You are a great fit for this role if you have:
Bonus points:
Last updated on Jul 23, 2024
26 days ago
New York, New York
·30+ days ago
New York, New York
·15 days ago
Remote
·15 days ago
San Francisco, California
·30+ days ago
30+ days ago
Boston, Massachusetts
·30+ days ago
30+ days ago
Franklin, Tennessee
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Remote
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New York, New York
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Houston, Texas
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Boston, Massachusetts
·30+ days ago
Remote
·30+ days ago