Account Executive - Internship

We are delighted to introduce you to The Foundry!

This is our entry-level 12 month internship programme – and we’re looking for an Account Executive to join the team in our Client Services department.

TMW Bristol is an integrated creative marketing agency that works with a range of great well-known brands across Automotive, Travel, Sport and many more. We are based in Bristol and often collaborate with our colleagues in London, allowing us to produce exciting integrated work across the whole customer journey.

As a 'Fellow’ at TMW Bristol, you'll become an integral part of the Client Service team from day one, working with our industry experts across many departments and across key areas of the business. You’ll learn how the industry works, contribute to real projects and earn a recognised qualification. We nurture our next generation of talented executives through structured training and mentoring, along with plenty of hands-on experience.

The Client Services team are the facilitators in the creation and application of great strategic insight to develop game-changing ideas. They are the architects of the best possible outcome, inspiring people and the agency to excel.

Your Foundry Year

As an Account Executive Fellow, you will support the account team in the successful running of the account. You will be responsible for providing the first line of support for the client’s retail network - managing incoming calls, enquiries and support requests from across the UK.

You will play an essential role in continuing to build our relationship and reputation, both with our clients and their networks.

You’ll work on a variety of live projects, giving you amazing opportunities to learn and grow in the creative industry. You’ll also get coaching and mentoring to help you work towards an industry-recognised qualification.

What Tasks Will You Be Involved In?

Network rapid response - Respond to queries from the client’s retail partner network

Creative development – Gain an understanding of agency process and resource management to enable end-to-end management of creative assets

Relationship building - Build and maintain strong client relationships, together with team members and colleagues across departments, that engender trust and add value.

Campaign management - Support colleagues in the day-to-day running of on-going campaigns, taking ownership of some projects as and when appropriate

Documenting effectiveness - Produce and update contact reports, status reports and arrange status meetings, being responsive and collaborative

Stakeholder / project management - Manage expectations of internal stakeholders throughout the duration of a project by effectively communicating information, actions and progress

Trend analysis - Be across industry leading ideas and emerging trends and proactively share your views with the team

Financial acumen - Gain an understanding of the account finances, how the agency makes money and be aware of opportunities for additional revenue

Requirements

Who Are We Looking For?

We’re looking for people who:

• Are motivated self-starters and committed to developing your career in the creative marketing industry
• Have some relevant experience/demonstrable interest in the creative marketing industry
• Are clear communicators, who thrive when working as part of a team
• Have great customer service skills, are organised and can effectively manage your time and workload
• Have great attention to detail and approach challenges proactively

Benefits

The Experience

• A 12-month structured programme, outlining the experience you will gain, including real-life work projects and face-to-face time with senior leaders
• Industry recognised qualification with 20% study leave
• Fellows must be willing to travel into the office at least 2 days a week, with the opportunity to work remotely the remaining 3 days if you wish.

The Reward

• £23,400 annual salary on a 12-month contract
• Pension, Life Assurance, Eye Tests, Flu Jabs
• Connect Card, Taste Card – discounts at local bars and restaurants

 Time Out

• 25 days holiday pa
• Christmas closure (usually 3 days), Birthday day off
• Flexible bank holidays – switch up to two bank holiday days to another day of your choice, acknowledging events which are important to different cultures
• Volunteer day – a day per year to give back to the community or support a charity

Who are TMW Unlimited?

The TMW story is born out of the many successes we’ve created for our clients over the past 30 years, and now encompasses offices in London, Bristol and Reading, with clients all over the world.

We create ideas that move people.

We believe that ideas should work everywhere and that brilliant results are what really matter. We combine deep digital and advertising expertise, a strong heritage in CRM and award-winning creativity to make it all happen.

TMW is proudly part of UNLIMITED, a fully integrated agency group with human understanding at its heart. Through our Human Understanding Lab, we uncover behaviour-led insights that power performance and create a genuine business advantage for our clients.

UNLIMITED is part of the Accenture Song family, the world’s largest tech-powered creative group.

What we value…

Together, we put people first and believe our values make us who we are.

Give a Damn: We care about each other, our clients and our work. And this shines through everything we do.

Be Brave: We believe in challenging each other, in standing up, in speaking out. We believe in trying new and difficult things in order to make ourselves and our work better.

Stay Curious: We actively seek out the new and the unusual, finding inspiration everywhere in the world around us.

Take Pride: We are open, accepting and inclusive, and we support each other on our journey to reach our true potential. We are actively working to ensure that we as an agency more fully reflect the society around us.

We are an Equal Opportunities employer and welcome applications from all sections of the community.

As an equal opportunities workplace, we have a commitment to ensuring equal employment opportunity regardless of race, colour, ancestry, religion, socio-economic status, sex, national origin, sexual orientation, age, citizenship, marital status, neuro divergence, disability, gender, gender identity or expression. Whether you’re just getting your foot in the door, or you are an experienced employee whose life circumstances are shifting, we are committed to creating a workplace that reflects the world we want to live in and are therefore flexible to accommodate each individual's needs as best as we can.

By submitting your CV, you consent to our Candidate Privacy Policy which can be seen in full at  https://www.tmwunlimited.com/media/1392/tmw-gdpr-candidate-privacy-notice.pdf  If you would prefer us not to store your details or contact you please let us know.

Last updated on Aug 13, 2024