Market Insight Specialist

“Together We Explore”

It’s not every day you find a place that gives you the opportunity to build a career as individual as you. At ITW, anything is possible. We’re looking for self-starters, driven people who are curious about the world and always looking for ways to add value and make continuous improvements. Our success comes from our culture of collaboration, so if you’ve got the ideas, we’ve got the team who will support you every step of the way.

We have an exciting new position as a Market Insights Specialist in our Industrial Division Marketing Team.

As a pivotal member of our close-knit crew, you will play a key role in gathering market insights and data to enable the Industrial Division achieve our growth goals. You will spend time on-site with our customers and end-users, building relationships and understanding their processes to discover key needs and pain points. You will become a key advisor to our customers, gaining their trust to gather critical insights to fuel our customer-led approach to innovation for our Buildex, Pryda and Ramset Brands.

This is a Hybrid role and will be based at our Chirnside Park site in Victoria.

The Impact You’ll Make;

• Build strong relationships and a commercial understanding of external stakeholders to gain market insights

• Engage directly with end-users to identify and understand their needs and pain points

• Translate market and customer insights into value propositions, creating differentiated growth and product solutions

• Collaborate with internal stakeholder groups across sales, marketing and operations, sharing insights & recommendations

• Manage systems and processes for collecting and storing key market data, including market trends, mapping, segmentation and validation, competitor, customer & deep dive insights

• Support validation of innovation concepts and prototypes with target segments

• Participate in segmentation work and project opportunities that result from findings

• Actively apply the ITW 80/20 Business Process in all aspects of planning and execution of insight generation and discovery

About you:

• Tertiary qualified in Commerce, Marketing or a related discipline, preferred but not essential

• Retail, construction or hardware industry experience is considered favourably

• Excellent communication skills and ability to build trust and relationships

• Analytical skills with the ability to interpret data, communicate results and confidently make recommendations

• Demonstrated ability in project planning and delivery

• Ability to translating end-user needs into product solutions

• Commercial and trade-focused approach to customer analytics

• Experience owning data quality and reporting systems

• Experience working with big data, analysing market research & sales data

Additional Information

At ITW, our values are essential, a non-negotiable part of our culture and guide to how we work together. The ideal candidate will live and breathe integrity, respect, trust, shared risk, and simplicity.

ITW is dedicated to providing a flexible and inclusive working environment where you will witness our enviable track record of internal career growth and progression.

Illinois Tool Works Inc. (“ITW” or “the Company”) is an equal employment opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, or on the basis of disability.

If you are a qualified individual with a disability and are unable or limited in your ability to use or access the online application system process due to your disability, please email talent @ itwcap.com to request assistance.

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Last updated on Sep 19, 2024