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  • Establishes, directs, plans, develops, and implements technical product training programs for customers, employees, and/or field support personnel.
  • Technical training may include standard, repeatable modules, as well as customized and new product modules.
  • Obtains information(engineering, software and product requirements) from customer and technical organizations to prepare training programs.
  • Develops lesson plans and training materials, designs product demonstrations, develops course content, determines methodology, and coordinates the development of training aids.
  • Provides assistance and support to all divisions in helping them determine their training needs and develop and conduct their training programs.
  • Conducts certification training sessions, product demonstrations, and develops criteria for evaluating effectiveness of training activities.
  • Utilizes trainers with technical expertise.
  • Administers tests.
  • Continuously revises lesson plans to ensure course material reflect product features, meet new training requirements and to keep technical information up to date.
  • Coordinates all required technical training and outside contract sales technical training programs.
  • Is familiar with policies and procedures, surveys and market data, employee data, laws and regulations, labor agreements, business plans, labor forecasts, recruiting data, and business principles, as they relate to personnel matters.
  • Collaborates with other employees of the human resources organization to analyze and design processes and systems to effectively attract, reward, and motivate Client workforce.
 
Requirements:
  • Must have familiarity with Client training and Air Bus specification.
  • 3-5 Years With BA, 1-3 Years With MBA.
 
As an equal opportunity employer, ICONMA prides itself on creating an employment environment that supports and encourages the abilities of all persons regardless of race, color, gender, age, sexual orientation, citizenship, or disability.

Last updated on Oct 26, 2023

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