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Production Engineer Buffalo based (4 contract to hire positions)

9ojdnwmtjxde32cg1gov4ju06dici30416djr1trt929gj9kc3exrk24kkukdpqb · 30+ days ago

Arlington Heights, IL, US

$168k+

Full-time

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Production Engineer Buffalo based (4 contract to hire positions)

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HClient we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We're bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

We are looking for skilled individuals for the Production Engineering Team (GPS IT department). The team is responsible for technical operations of global Payments Execution, Messaging & Orchestration and Sanctions & Investigation services. Based on Site Reliability Engineering disciplines, the work this team undertakes is in a mission critical environment across a breadth of technologies from vendor products to in-house developed micro services.
With ever increasing real-time demands of our customers our key business drivers are the availability of our platform and the stability of service.

Contributing productively to team objectives, sometimes supporting and sometimes leading activities to achieve shared goals
Implementation and coordination of Target Operating Model (Automation, Toil reduction, Incident reduction, Service stability increase, Adoption modern technologies, Monitoring & Alerting using AppDynamics)
Take on the Incident Commander role during an incident, which includes being responsible for owning the incident through to recovery
Take on the Liaison Officer role during an incident, responsible for providing reports and providing technical updates on Management Escalation Calls
Reviewing, designing and re-engineering processes with new technologies to improve performance
Designing and driving the implementation of service offerings, capability uplifts and process improvements
Implementation of the locally developed solutions
Providing full scope of the day-to-day Production Support service including resolution of the live incidents as well as post-resolution problem management activities
Providing technical expertise in finding root cause of major system problems
Maintaining distributed containerised platforms in production
Installation of new software releases provided by the vendor
Implementation of the locally developed solutions
Support of the various testing activities related to the new implementations
Working closely with various stakeholders located in different places in the world
Reviewing, designing and re-engineering processes with new technologies to improve performance
Designing and driving the implementation of service offerings, capability uplifts and process improvements
Evaluating, developing and applying appropriate tools to analyse the architecture
Participate in validating data, development, implementation, testing activities
Perform data analysis of key problem areas to assist in root cause analysis and data reconciliations to identify data anomalies
Contributing productively to team objectives, sometimes supporting and sometimes leading activities to achieve shared goals

For this role, HClient targets a fixed pay range between $112, 100 and $168,200.
The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.
At HClient, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee's overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a "bonus”). Additionally, HClient offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.
Requirements
In compliance with applicable laws, HClient is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HClient will not engage in immigration sponsorship for this position.

Bachelor's degree in Information Technology, Computer Science, Business, or a related field
Minimum 5 years of experience in production, or a related area, preferably within the financial services industry
Available to work weekends and shift patterns (a shift between 8am to 8pm) within the US time zone
Ability to organize and manage in a crisis
Ability to quickly learn and understand complex environments
Familiarity with global payment systems, processes, and technologies
Hybrid work model, onsite several days each week
Core hours of the team is 12:00PM ET – 8:00 PM ET (with some variation, flexibility)

Essential Skills

Experience of managing a wide spectrum of stakeholders and show ability to manage upwards,
CICD: Hands-on experience of enabling technologies, principles, and practices of Continuous Integration, Delivery, and Deployment (Jenkins, Bamboo, Circle CI or equivalent)
Hands-on experience of platform and systems architecture – modular monoliths, SOA/micro-services, including enabling tools and technologies (Spring Cloud, Docker, OpenShift, Kubernetes, CloudFoundry, etc.); how to build cloud native applications from scratch and tackling monolithic system estates through the introduction of API's, micro services and gateways
Cloud Native Technologies: Kubernetes, Docker, Kafka, Istio Service Mesh
JVM tuning and diagnostic for application troubleshooting and performance-optimization
Traditional Technologies: Bash/Shell, Groovy or Java, Unix/Linux, Jenkins, GitHub
Distributed system design like micro services, Springboot
Understanding of messaging Technologies and Caches
Strong understanding of technology layers in application landscape, storage, OS, network, database, application
Demonstrable, excellent, spoken & written communication skills across global organization
Proven triage capability under pressure, able to make strong priority judgement at runtime balancing contending demands
Technically inquisitive with progressive interest in modern engineering disciplines and techniques
Understanding of customers' needs and delivering excellent customer service
Experience in Agile/ DevOps environment and in assisting in production support

•

Last updated on Nov 9, 2023

About the company

9

9ojdnwmtjxde32cg1gov4ju06dici30416djr1trt929gj9kc3exrk24kkukdpqb

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