At LifeStance Health, we believe in a truly healthy society where mental and physical healthcare are unified to make lives better. Our mission is to help people lead healthier, more fulfilling lives by improving access to trusted, affordable, and personalized mental healthcare. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in behavioral health.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our corporate team!
ROLE OVERVIEW
The TMS Technician works in a high energy and fast-paced medical office setting, the candidate must possess a friendly, outgoing attitude and a passion for delivering excellent customer service. Essential duties include coordination & scheduling of all TMS services, answering prospective patient inquiries, initial patient consultations, ensuring timely completion and submission of all required documentation, serving as liaison and representative.
Location: 10967 Lake Underhill Rd Ste 113, Orlando, FL 32825
RESPONSIBILITIES
· Answer multiple phone lines and respond to email inquiries from prospective TMS patients
· Book, schedule, and perform reminder calls for TMS patient appointments
· Document TMS patient treatment history, vital signs, and allergies/contraindications as needed
· Other tasks as assigned
SKILLS & EXPERIENCE
· High school diploma or equivalent
· 2+ year of experience in a medical office environment
· Ability to work independently and as a team member
· Strong communication skills, both written and verbal
· Strong organizational and follow through skills and attention to detail
· Ability to multi-task
· Proficient knowledge of medical terminology
· Qualified candidates must be legally authorized to be employed in the United States
· LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
· Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture
LifeStance Health (NASDAQ: LFST) is one of the nation’s largest providers of virtual and in-person outpatient mental health care for children, adolescents and adults experiencing a variety of mental health conditions. LifeStance Health is based in Scottsdale, Arizona.
Our Vision: A truly healthy society where mental and physical healthcare are unified to make lives better.
Our Mission: To help people lead healthier, more fulfilling lives by improving access to trusted, affordable and personalized mental healthcare.
Our Values:
Delivering Compassion - We care for people unconditionally and act with empathy always.
Building Relationships - We are collaborative, building enduring relationships to achieve more together.
Celebrating Difference - We respect the diversity of every individual’s lived experiences.