<p>We are looking for a Swedish-speaking person with previous <strong>experience within </strong>the<strong> igaming</strong> industry, to join a stadily growing casino operator with two licensed, successful casinos aimed at the Swedish market.</p><p>Joining a rather small team, you will be wearing more than one hat, so you'll not only work with general <strong>Customer Support</strong>-queries, but also get involved with <strong>Risk, Fraud</strong> and <strong>Payments</strong>, and with <strong>Responsible Gaming</strong>. </p><p>The company is operated by igaming veterans who have previously built up some of the most well-known brands within igaming, and we believe that this opportunity is a brilliant chance for a driven person who would like to make igaming their career of choice. <strong>Ample space for professional growth</strong> can be expected!</p><p><strong>Salary of up to €27K</strong></p><p><strong>Role & Responsibilities</strong></p><ul><li>Customer support via mainly chat and email in Swedish and English</li><li>Manage queries and tasks within Risk, Fraud, Payments and Responsible Gaming</li><li>Credit manual bonuses as and when required</li><li>Maintain accurate records of all player interactions</li><li>Collaborate with other teams to provide a top class over-all customer experience</li></ul><p><strong>Skills & Experience requried</strong></p><ul><li><strong>Native</strong> (C2) <strong>Swedish speaker</strong> and excellent communication skills in English</li><li>Previous experience of working in a customer-facing role within the igaming industry</li><li>Interested in building a career within igaming</li><li>Hungry for knowledge, willing to learn, someone who says teach me more</li><li>Naturally service minded</li><li>Highly computer and internet literate</li><li>Ability to manage several chats simultaneously</li><li>Time management skills and dependable </li><li>Willing and able to work shifts (Morning/Day/Late) on a rolling rota</li><li>Happy to work in an office-based role (not remotely) in San Gwann</li></ul><p>About this role</p><ul><li>Starting Salary <strong>€24-27K</strong> Basic (€2000-2250/m depending on experience)</li><li>Full-time role</li><li>Modern office in St Julian's</li><li><strong>Shifts on a rolling rota from 9am to 01:30am</strong></li><li>Ample opportunity for professional growth! </li><li>To start a.s.a.p. </li></ul><p>Apply with your detailed CV in English. A long intro letter is not required</p><p><br>*JobMatchingPartner Limited is a recruitment agency licenced in Malta, EU. We act on behalf of numerous clients based in Malta and elsewhere. JobMatchingPartner does not share your personal details with any third party without your written consent</p> •
Last updated on Oct 21, 2024