Sales Support Administrator

We are currently seeking a Sales Support Administrator to join a growing family-run SME business based in Stafford. The role of the Sales Support Administrator is to assist the sales team with creating quotations and order processing, being the first point of contact for incoming customer calls and enquiries. You will also support in general office administration and reception duties as required.

• Salary: £26,000-£30,000 per annum (DOE)
• Hours: Monday to Friday 8:00am - 4.30pm (office based)

Key Duties and Responsibilities:

• Creating quotations for customer projects and sales.
• Work with the sales team to generate additional sales from existing clients.
• Reception duties, including answering and fielding inbound telephone enquiries.
• General Ad/Hoc administration support as required.
• Liaise with clients, warehouse staff and engineers to process orders and ensure customer expectations are met.
• Monitor the sales email inbox.

Requirements

• Prior experience in a sales support or customer service role.
• Excellent communication and interpersonal skills.
• Prior experience in Sage andMicrosoft 365 Software are an advantage
• Strong attention to detail and ability to multitask.
• Ability to work collaboratively in a team environment.
• Proactive mindset and ability to work in a fast-paced, deadline-driven environment.

Benefits

• Daily Lunch allowance
• Holidays: 28 days inclusive of bank holidays
• Company laptop
• Genuine progression opportunities

Last updated on Feb 9, 2024